HPE OS and Platform Implementation Service
HPE Lifecycle Services
Achieving business goals in today’s global marketplace necessitates strategically planned and implemented growth in internet and intranet business services. The challenge facing organizations with complex business and e-business objectives is to integrate operating systems, server platforms, and select applications skillfully while achieving optimum utilization and performance in delivery of both internet- and enterprise-based IT services.
HPE OS and Platform Implementation Service offers industry-leading expertise to help your organization implement solutions that provide OS and server capabilities to meet your business goals. Our service offerings are flexible and customizable to your specific requirements, providing various integrated IT solutions. Our HPE specialists can help you implement OSs and server solutions for a variety of IT platform configurations. The principal objective of our implementation services is to help you quickly realize productivity gains through professional and expert assistance with installation of operating systems and server solutions tailored to your hardware platforms.
Our experienced HPE specialist will work with your management and IT staff to gather business-critical information about your IT systems and analyze the OS and platform requirements of your system’s environment, as well as your objectives and business needs. Implementation and test plans will be developed to match your business objectives and systems environment, as well as to support efficient and accurate implementation of the selected solutions. Upon your approval, our HPE specialist will install, configure, and test the functionality of your selected OS and server solutions based on these plans. As a final step, our HPE specialist will conduct an on-site workshop to further train your system manager and designated IT staff on the configuration and functionality of the installation.
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- Quickly bring new systems online
- Complement and enhance your system support resources with the HPE expertise
- Experience fewer business interruptions due to installation or configuration problems in complex IT environments
- Enable your system administrators to gain new knowledge while working with experienced HPE technical specialists
| Feature | Delivery specifications |
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| HPE OS and Platform Implementation Service deliverables | HPE OS and Platform Implementation Service provides the Customer’s IT department with flexible, customized implementation and initial configuration of integrated OS, server solutions, and selected applications on a variety of hardware platforms. The HPE specialist will conduct a preparation meeting with a designated member of the Customer’s IT staff to:
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| HP-UX Operating System Installation Service | The following operating system implementation services are available for the hardware platforms indicated:
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The following activities are not covered by HPE OS and Platform Implementation Service:
- Evaluating applications that best fit the Customer’s business requirements
- Formal approval of the selected platform as the best solution to the Customer’s business motivators and requirements
- Implementing IT processes where none currently exist, such as for change management, release management, or service-level management
- Capacity management functions such as sizing, stress or production volume testing, and forecasting
- Delivery of service on more than one server or blade server enclosure
- Installation of HP-UX Operating System on more than one server partition
These activities can be added to a consulting engagement on a custom basis for an additional fee. Services are conducted during standard business hours, excluding HPE holidays.
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The Customer must assume the following responsibilities for Hewlett Packard Enterprise to deliver any HPE OS and Platform Implementation Service:
- Assign a system administrator to assist the HPE technical representative during the implementation process
- Provide the information and resources requested by HPE before and during service delivery
- Permit access for the HPE engineer to systems and facilities as required to create the Customer profile as well as develop the implementation and test plans
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The following supplemental terms apply to these services and take precedence in the event of any conflict:
- Upon receipt of an acceptable order, HPE will contact the Customer within seven (7) business days to organize a service delivery date. Service delivery dates are subject to resource availability and may be scheduled up to 30 days from the order acceptance date.
- The Customer must schedule and receive delivery of these services within 180 days from order acceptance. HPE reserves the right to reprice services not scheduled and delivered within 180 days. Backorders or shipment delays may affect the delivery timeline. Orders for services will expire 365 days (one year) from the order acceptance date for services not scheduled and delivered, and the Customer will not be entitled to a refund for the unused services.
© Copyright 2023 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett Packard Enterprise.
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