Operational Support Services

IT support services that help remove complexity and unify data center, cloud, and edge environments to enable rapid response to challenges and opportunities.

Quickly and easily say yes to stakeholders

You need to turn ideas into value faster than your rivals. The right IT support experience is an important part of doing that. HPE Operational Support services will help you create and manage an IT environment able to command new opportunities.

Easily manage multi-vendor hybrid IT environments through a single service provider. Our comprehensive IT support experience covers your entire IT environment, including multiple vendors.
Free time and money for innovation to help drive new business models by creating and maintaining more efficient hybrid IT environments.
Keep your business up and running. Our wide array of experts on all the elements of your environment will help you decrease the risk of unplanned outages.
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Get the service experience you expect

Achieve your desired outcomes by aligning your priorities with the service experience you expect—whether resolving problems, receiving advice, or preventing problems—and flexibly supporting and managing your environment with a dedicated support team.

HPE operational support services portfolio

Take advantage of our unparalleled support experience, and simplify support with one service provider for your entire multi-vendor environment.

HPE Datacenter Care

HPE Datacenter Care

Get flexible, relationship-based support and management with a single-point-of-contact and dedicated account team to help you meet your goals.

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HPE Proactive Care Advanced

HPE Proactive Care Advanced

Optimize IT and maximize staff efficiency. HPE Proactive Care Advanced gives you assigned IT support resources and access to specialist skills, critical incident management, and personalized problem prevention.

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HPE Proactive Care

HPE Proactive Care

Maintain an agile, healthy, and reliable operational infrastructure supported with services to help reduce the number of and rapidly resolve problems should they occur, often before you’re aware of them.

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HPE Foundation Care

HPE Foundation Care

Keep devices running. Choose from five service levels to help reduce complexity and save you time, and have one place to call for hardware and software problems.

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Edge Support Services

Edge Support Services

Make IoT work for your organization. Set up and run your IoT securely and with scalability, rich data analysis, and optimal utilization of assets.

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Meet the future of IT

Meet the future of IT
Move fast, seizing new opportunities with flexible, on-demand IT: HPE GreenLake—consume infrastructure and complete solutions for your top workloads on premises and on your terms.

Success in action

DS Virgin Racing on track to win

Trackside, real-time race analytics and post-win playback and analytics help DS Virgin Racing to compete in the first Formula E electric car championship.
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National Water Company protects Saudi water resources

NWC unified more than 150 processes across all business units and reduced energy costs and floor space while implementing a solution to safeguard Saudi Arabia’s water supplies.
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Deutche Börse minimizes risk of failure

One of the world’s largest exchanges enables stable, high-performing business-critical exchange trading systems with the help of a single contract for all services.
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Sogeti reduced hardware TCO by 30%

Belgian services provider Sogeti reduced the TCO of its hardware landscape by 30% by transitioning from CAPEX to OPEX and eliminating over-provisioning.
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Get started with support services

Talk to an HPE IT Support Services expert or local HPE partner to learn how you can optimize your IT investment. Discuss how you can support your data center management, maintenance, optimization, and upgrades.

Resources

eBook : Underpin your digital transformation

eBook

A public cloud experience for your data center.

Infographic : Simplify, elevate, and improve your IT support experience

Simplify, elevate, and improve your IT support experience
Infographic

Simplify, elevate, and improve your IT support experience

Brochure : Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacenter Care

Brochure

Make It easier to operate hybrid IT and enable disruptive innovation - HPE Datacenter Care

Solution Brief : Support transformation exec workshop – HPE DC/Flex Capacity

Solution Brief

This is one solution brief of HPE Customer brochure providing an overview of the purpose and key elements of the Support Transformation Executive Workshop.

Blog Post : Choosing the right IT support

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Blog Post

HPE Pointnext: Services to Accelerate Your Digital Transformation.

Blog Post : Transforming IT blog

Blog Post

Practical advice on how to enhance IT operations, mitigate risk, drive innovation, and maximize the value of your Hewlett Packard Enterprise solutions.

Article : Five IT operational factors that help provide fast solutions to business challenges

Five IT operational factors
Article

Five IT operational factors that help provide fast solutions to business challenges

Case Study : ERCO – Architectural lighting specialist stabilises its SAP environment

ERCO – Architectural lighting specialist stabilises its SAP environment
Case Study

ERCO – Architectural lighting specialist stabilises its SAP environment