QuickSpecs
NVIDIA HPC SDK Compiler Support Services QuickSpecs
Table of Contents
Also known as NVIDIA HPC Compiler Support Services (HCSS), for those who utilize NVIDIA HPC SDK and need access to NVIDIA technical expertise
The NVIDIA HPC SDK consist of a comprehensive suite of compilers, libraries, and tools that enable HPC developers to program the entire HPC platform from the GPU foundation to the CPU and through the interconnect. NVIDIA HPC SDK Compiler Support Services provides enterprise level support and direct access to NVIDIA customer support to quickly address compiler issues and minimize downtime.
| NVIDIA HPC SDK Support Services | SKU |
|---|---|
| NVIDIA HPC SDK Compiler 1-year Support | R7F95AAE |
| NVIDIA HPC SDK Compiler 3-year Support | R7P88AAE |
| NVIDIA HPC SDK Compiler 5-year Support | R7P89AAE |
| NVIDIA HPC SDK Compiler 1-year Renewal Support | R7F96AAE |
| NVIDIA HPC SDK Compiler 2-year Renewal Support | R7P90AAE |
| NVIDIA HPC SDK Compiler 3-year Renewal Support | R7P91AAE |
| NVIDIA HPC SDK Compiler Additional Contact 1-year Support | R7F97AAE |
| NVIDIA HPC SDK Compiler Additional Contact 3-year Support | R7P92AAE |
| NVIDIA HPC SDK Compiler Additional Contact 5-year Support | R7P93AAE |
| NVIDIA HPC SDK Premium Compiler 1-year Support | R7F98AAE |
| NVIDIA HPC SDK Premium Compiler 1-year Renewal Support | R7F99AAE |
| NVIDIA HPC SDK Premium Compiler Additional Contact Support | R7G00AAE |
Key Features
– HPC Compiler Support Services provide access to NVIDIA technical experts, including:
– Paid technical support for the NVFORTRAN, NVC++ and NVC compilers.
– Help installing and using the NVFORTRAN, NVC++ and NVC compilers.
– Confirmation of bug reports, prioritization of bug fixes above those from non-paid users.
– Where possible, help with temporary workarounds for confirmed compiler bugs.
– Access to release archives including both HPC SDK and legacy PGI packages.
- HPC Compiler Support Services includes two tiers
- – Standard tier: HPC Compiler Support Services
- 2 designated contacts
- Deliverables include technical support and access to previous download archives.
- – Premium tier: HPC Compiler Premium Support Services
- Up to 10 designated contacts
- Deliverables include technical support, access to previous download archives, a named HPC compiler team technical contact and up to four remote trainings per year.
- Premium tier can only be configured to renew in one-year increments.
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Service and Support
NVIDIA HPC SDK Compiler Support Services is compiler support that is directly fulfilled by NVIDIA to the customer.
Warranty and Support Services
Warranty and Support Services will extend to include HPE options configured with your server or storage device and does not extend to NVIDIA HPC SDK. The price of support service is not impacted by configuration details. HPE sourced options that are compatible with your product will be covered under your server support at the same level of coverage allowing you to upgrade freely. Installation for HPE options is available as needed. To keep support costs low for everyone, some high value options will require additional support. Additional support is only required on select high value workload accelerators, fibre switches, InfiniBand and UPS batteries over 12KVA.
| Date | Version History | Action | Description of Change |
|---|---|---|---|
| 16-Feb-2026 | Changed | Visual rebranding only—updated typography, colors, and design elements to align with new HPE brand standards. No technical specifications or content were modified. | |
| 15-Nov-2021 | Changed | Service and Support section was updated. | |
| 06-Apr-2021 | Changed | Added SKUs for 3 and 5 year support options. | |
| 07-Dec-2020 | New | New QuickSpecs |
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