What is Remote Infrastructure Management?

Monitoring and managing all elements of enterprise infrastructure and resolving any issues from remote locations.

Remote infrastructure management definition

Remote infrastructure management (RIM) is the process of monitoring and managing IT infrastructure (data center, networks, email, devices, storage, ERP, OS, security, servers, support, database, applications, telephony, and services) from a remote location with the ability to perform remedial actions to enable continuous availability. With RIM, an administrator needs to make on-site repairs only when hardware fails.