Course data sheet
ITIL® Product (Version 5)
H54KGS
Table of Contents
Overview
This course equips you with practical guidance to innovate and co‑create value through digital products, aligned with ITIL guidance. It focuses on aligning people, processes, and technology to navigate the complexities of the product lifecycle and ensure products deliver measurable value aligned with business goals.
This course prepares you to take the ITIL® Product Version 5 examination. It includes all assessment criteria and an official PeopleCert exam voucher.
Audience
This course is ideal for professionals who manage digital products end‑to‑end and align product capabilities, services, and business outcomes. This includes product managers/owners, product development leaders, enterprise/solution architects, scrum masters, delivery and service leaders, IT operations managers, portfolio managers, digital leaders (e.g., CDOs), and other IT professionals.
Prerequisites
Before attending this course, you should have:
- ITIL® Foundation Version 5 OR ITIL® 4 Foundation certificate is required as the prerequisite for ITIL®Product Version 5 and higher‑level qualifications
- Mandatory accredited training (via an accredited training organization or ITIL® Official eLearning) before you can take the ITIL®Product Version 5 exam
- If you hold ITIL® 4 Foundation certification, PeopleCert and HPE provide an optional ITIL®Foundation Bridge Version 5 transition route if you want to update to Foundation Version 5 (Note: this bridge course and exam is offered for a limited period only)
Objectives
After completing this course, you should be able to:
- Understand digital product and service fundamentals
- Explain the ITIL® Product and Service Lifecycle Model and how value chain activities support it
- Apply each lifecycle activity: purpose, steps, roles, outputs, CSFs, and metrics
- Explain how management practices, operating models, and value streams enable product management, and how AI/automation, PRINCE2, and DevOps enhance delivery
Certifications and related exams
This course prepares you for the following:
- The ITIL® Product Version 5 qualification certificate exam from PeopleCert
- This course contributes to the ITIL Managing Professional (MP) pathway when combined with ITIL® Service, ITIL® Experience, and ITIL® Transformation qualifications
- This course also contributes to the ITIL® Master Version 5 designation
Course outline
| Module 1: Digital Products and Services |
|
| Module 2: Discover |
|
| Module 3: Design |
|
| Module 4: Acquire |
|
| Module 5: Build |
|
| Module 6: Transition |
|
| Module 7: Operate |
|
| Module 8: Deliver |
|
| Module 9: Support |
|
| Module 10: Lifecycle Management |
|
5 reasons to choose HPE as your training partner
- Learn HPE and in-demand IT industry technologies from expert instructors.
- Build career-advancing power skills.
- Enjoy personalized learning journeys aligned to your company’s needs.
- Sharpen your skills with access to real environments in virtual labs.
Explore our simplified purchase options, including HPE Education Services – Learning Credits.
Learn more
© Copyright 2026 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
All third-party marks are property of their respective owners.
a50015277enw, H54KGS, April 2026