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ITIL® 4 Leader: Digital and IT Strategy

HU0C6S

Table of Contents

Table of Contents

    Course ID

    HU0C6S

    Duration

    3 days

    Format

    ILT/VILT

    Overview

    The ITIL® 4 Leader: Digital and IT Strategy course provides guidance about crafting a digital vision and shaping IT and business strategies. The course focuses on the alignment of digital business strategy with IT strategy, adding a new perspective to the ITIL suite and elevating the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. It also covers the disruptive impact of new technologies in every industry, as well as the response from business leaders.

    In addition, it explores the use of the ITIL framework to support organizations in their digital transformation journey by providing a structured and flexible approach for addressing service management challenges and utilizing the potential of modern technology to get the most value from digital technology. It also adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategic level among companies and business leaders.

    Course ID

    HU0C6S

    Duration

    3 days

    Format

    ILT/VILT

    Audience

    This course is ideal for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.

    Prerequisites

    Before attending this course, you must have the IITIL 3 or ITIL 4 Foundation certificate.

    Objectives

    After completing this course, you should be able to:

    • Develop a cross-organizational digital strategy
    • Craft a digital vision
    • Drive operational excellence
    • Respond to digital disruption
    • Enable a sustainable business
    • Strategically manage risk
    • Develop digital leaders for the future

    Certifications and related exams

    This course prepares you for the ITIL® 4 Leader: Digital and IT Strategy certification.

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    Course outline

    Module 1: What is Digital and IT Strategy?

    • Introduction of key concepts
      • Digital and IT strategy
      • Digital disruption
      • Transformation

    Module 2: The Strategy Journey

    • Alignment of the digital and IT strategy journey with the continual improvement model

    Module 3: What is the Vision?

    • Types of digital disruptions
    • Factors that impact organizations
    • Examples of digital maturity and positioning models
    • Guidance on how to craft a compelling digital vision

    Module 4: Where Are We Now?

    • Assessing an organization’s digital readiness
    • Assessing internal and external environments and their impact

    Module 5: Where Do We Want to Be and How Do We Get There?

    • Strategy cycles and horizons
    • Structuring a business case for change
    • Selecting the appropriate business model
    • Planning a strategy that meets the organization’s objectives relative to its customers, and internal and external environments.
    • Framing discussions and obtaining buy-in from key stakeholders

    Module 6: Take Action!

    • Implementing a digital and IT strategy, including digital transformation, at all levels of an organization
    • Structuring, leading and communicating as part of several different types of strategic change initiatives.

    Module 7: Did We Get There?

    • Measuring the progress and effectiveness of a strategy
    • OKRs, CSFs, and KPIs
    • Guidance on how to change an existing strategy

    Module 8: How Do We Keep the Momentum Going?

    • Recommendations on parallel operating models
    • Surviving and thriving in a volatile, uncertain, complex, and ambiguous (VUCA) environment
    • Continual improvement of the organization’s digital transformation efforts

    Module 9: Strategic Capabilities

    • Strategic capabilities used through all stages of the digital and IT strategy journey

    Module 10: Digital Leadership

    • The role of today’s digital leader
    • Overview of skills to be developed, for both existing and aspiring leaders.

    Module 11: Managing Innovation and Emerging Technologies

    • How organizations manage innovation, adopt emerging technologies, and create an environment that fosters innovation

    Module 12: Digital Risk

    • Potential risks to consider when initiating digital transformation.

    Exam Preparation - Assignments

    • Students must complete a series of in-course assignments as a formal requirement to the DITS course. The completion of the assignments is a part of the official DITS certification process. After passing the four (4) assignments based on a case study, students will be permitted to schedule their formal DITS examination with PeopleCert.

    5 reasons to choose HPE as your training partner

    1. Learn HPE and in-demand IT industry technologies from expert instructors.
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    3. Enjoy personalized learning journeys aligned to your company’s needs.
    4. Choose how you learn: in-person , virtually , or online —anytime, anywhere.
    5. Sharpen your skills with access to real environments in virtual labs .

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