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Plan, Configure, and Manage Collaboration Communications Systems with Microsoft Teams (MS-721T00)

H37ZKS

Course ID

H37ZKS

Duration

5 days

Format

ILT/VILT

Schedule, pricing & registration

Browse related courses

Overview

This course prepares you to become a collaboration communications systems engineer. You learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Through hands-on labs and real-world scenarios, you learn secure collaboration practices like least privilege access, identity protection, conditional access, and threat monitoring using Microsoft Defender and Teams admin tools.


Course ID

H37ZKS

Duration

5 days

Format

ILT/VILT

Schedule, pricing & registration

Browse related courses

  • Audience

    This course is ideal for Collaboration Communications Systems Engineers

  • Prerequisites

    Before attending this course, students should have an understanding of:

    • Microsoft 365 and Microsoft Teams
    • Networking, telecommunications, and audio/visual basics
    • Identity and access management basics

  • Objectives

    After completing this course, you should be able to:

    • Design and implement Teams Phone with PSTN connectivity (calling plans, operator connect, direct routing)
    • Manage Teams meetings, webinars, and town halls
    • Configure Microsoft Teams Rooms and Surface Hub devices
    • Monitor and optimize performance using Teams admin tools, PowerShell, and the call quality dashboard
    • Apply identity and access management best practices

  • Certifications and related exams

    This course prepares you to take the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification exam.


Divider

  • Course outline

Module 1: Plan and Design Teams Collaboration Communications Systems
  • Introduction to Teams meetings and calling
  • Plan for Teams Phone
  • Plan for Microsoft Teams Rooms and shared meeting spaces
  • Plan and optimize network performance for Teams media
  • Configure and deploy Teams Phone
  • Configure and deploy Teams Phone with direct routing
  • Extend Teams Phone with additional services

Module 2: Manage Teams Collaboration Communications Systems
  • Manage meetings and events experiences
  • Create and assign Teams policies to meet business requirements in Microsoft Teams
  • Configure and manage voice users
  • Configure auto attendants and call queues
  • Configure, deploy, and manage Teams devices
  • Guided project - Prepare meeting room experiences
  • Monitor and troubleshoot Teams collaboration communications systems
  • Configure BYOD spaces and bookable desks

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a50014469enw, H37ZKS A.01, December 2025

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