HPE Foundation Software 2 QuickSpecs

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A suite of technical support tools and utilities that enables HPE Mission Critical Scale-up servers to run with improved performance and enhanced technical support

In Addition to enhanced scale-up performance, HPE Foundation Software features remote services enabling HPE MCS system the ability to, alert Hewlett Packard Enterprise when changes or errors occur. Additional utilities included help manage the logging of events and Hardware configuration.

  • Overview

    Key Features in Foundation Software 2 include:

    • – MEMlog™ Memory Error Manager and Logger
    • – Hardware Event Notification
    • – Remote System Management Service
    • – Recommended system and boot-time configuration changes

    What's New

    – Support for HPE MC990 X and next-generation mission critical scale-up server. Improved diskless boot time, scaling faster than ever before

    – Support for multiple Linux releases:

    • RHEL
    • SuSE
    • Oracle Linux

    Models

Licensing and Media Options

HPE Foundation Software 2 for Red Hat Enterprise Linux Media

Q7Y82A

HPE Foundation Software 2 for Red Hat Enterprise Linux Media FIO LTU

Q7N13A

HPE Foundation Software 2 for Red Hat Enterprise Linux Media License RTU

Q7N11A

HPE Foundation Software 2 for SUSE Linux Enterprise Server Media

Q7Y83A

HPE Foundation Software 2 for SUSE Linux Enterprise Server Media FIO LTU

Q7N14A

HPE Foundation Software 2 for SUSE Linux Enterprise Server Media License RTU

Q7N12A

HPE Foundation Software 2 for Oracle Linux Media

Q7Y84A

Distribution Media and Software Documentation

HPE Foundation software and documentation is available on a single DVD that comes with the product.

For licensed customers, HPE Foundation software and documentation may be downloaded from the HPE Support Center

  • Standard Features

    System Foundation Software 2.14 consists of software packages specifically designed to ensure the smooth operation of the HPE Integrity MC990 X server. Version 2.14 or later is required for systems running with Intel® Xeon® Processor E7 v4 family.

    Prior to installation, customers are strongly encouraged to familiarize themselves with the documentation provided by

    the operating system vendors:

    You may also refer to the HPE Integrity MC990 X Server System Software Installation and Configuration Guide at

    http://www.HPE.com/support/hpesc for more server specific details.

Operating System Support

HPE Foundation software is supported on Red Hat® Enterprise Linux® (RHEL) Advanced Server 6.6, 6.7, 7 (through release 7.3), SUSE Linux Enterprise Server (SLES) 11, 12 (through SP3) and Oracle Linux 7.1, 7.2.

Hardware Requirements

HPE Foundation Software is supported on HPE MC990 X servers.

  • Service and Support

    HPE Services

    No matter where you are in your digital transformation journey, you can count on HPE Services to deliver the expertise you need when, where and how you need it. From planning to deployment, ongoing operations and beyond, our experts can help you realize your digital ambitions.

    https://www.HPE.com/services



    Consulting Services

    No matter where you are in your journey to hybrid cloud, experts can help you map out your next steps. From determining what workloads should live where, to handling governance and compliance, to managing costs, our experts can help you optimize your operations.

    https://www.HPE.com/services/consulting



    HPE Managed Services

    HPE runs your IT operations, providing services that monitor, operate, and optimize your infrastructure and applications, delivered consistently and globally to give you unified control and let you focus on innovation.

    HPE Managed Services | HPE



    Operational Services

    Optimize your entire IT environment and drive innovation. Manage day-to-day IT operational tasks while freeing up valuable time and resources. Meet service-level targets and business objectives with features designed to drive better business outcomes.

    https://www.HPE.com/services/operational



    HPE Complete Care Service

    HPE Complete Care Service is a modular, edge-to-cloud IT environment service designed to help optimize your entire IT environment and achieve agreed upon IT outcomes and business goals through a personalized experience. All delivered by an assigned team of HPE Services experts. HPE Complete Care Service provides:

    • – A complete coverage approach—edge to cloud
    • – An assigned HPE team
    • – Modular and fully personalized engagement
    • – Enhanced Incident Management experience with priority access
    • – Digitally enabled and AI driven customer experience

    https://www.HPE.com/services/completecare


    HPE Tech Care Service

    HPE Tech Care Service is the operational support service experience for HPE products. The service goes beyond traditional support by providing access to product specific experts, an AI driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Tech Care Service delivers a customer-centric, AI driven, and digitally enabled customer experience to move your business forward. HPE Tech Care Service is available in three response levels. Basic, which provides 9x5 business hour availability and a 2-hour response time. Essential which provides a 15-minute response time 24x7 for most enterprise level customers, and Critical which includes a 6-hour repair commitment where available and outage management response for severity 1 incidents.

    https://www.HPE.com/services/techcare

HPE Lifecycle Services

HPE Lifecycle Services provide a variety of options to help maintain your HPE systems and solutions at all stages of the product lifecycle. A few popular examples include:

  • – Lifecycle Install and Startup Services: Various levels for physical installation and power on, remote access setup, installation and startup, and enhanced installation services with the operating system.
  • – HPE Firmware Update Analysis Service: Recommendations for firmware revision levels for selected HPE products, taking into account the relevant revision dependencies within your IT environment.
  • – HPE Firmware Update Implementation Service: Implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment.
  • – Implementation assistance services: Provides highly trained technical service specialists to assist you with a variety of activities, ranging from design, implementation, and platform deployment to consolidation, migration, project management, and onsite technical forums.
  • – HPE Service Credits: Access to prepaid services for flexibility to choose from a variety of specialized service activities, including assessments, performance maintenance reviews, firmware management, professional services, and operational best practices.

Notes: To review the list of Lifecycle Services available for your product go to:

https://www.HPE.com/services/lifecycle


For a list of the most frequently purchased services using service credits, see the HPE Service Credits Menu


Other Related Services from HPE Services:

HPE Education Services

Training and certification designed for IT and business professionals across all industries. Broad catalogue of course offerings to expand skills and proficiencies in topics ranging from cloud and cybersecurity to AI and DevOps. Create learning paths to expand proficiency in a specific subject. Schedule training in a way that works best for your business with flexible continuous learning options.

https://www.HPE.com/services/training


Defective Media Retention

An option available with HPE Complete Care Service and HPE Tech Care Service and applies only to disk or eligible SSD/Flash drives replaced by HPE due to malfunction.


Consult your HPE Sales Representative or Authorized Channel Partner of choice for any additional questions and services options.


Parts and Materials

HPE will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.


Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services.


How to Purchase Services

Services are sold by Hewlett Packard Enterprise and Hewlett Packard Enterprise Authorized Service Partners:

  • – Services for customers purchasing from HPE or an enterprise reseller are quoted using HPE order configuration tools.
  • – Customers purchasing from a commercial reseller can find services at: https://ssc.HPE.com/portal/site/ssc/

AI-Powered and Digitally Enabled Support Experience

Achieve faster time to resolution with access to product-specific resources and expertise through a digital and data driven customer experience


Sign into the HPE Support Center experience, featuring streamlined self-serve case creation and management capabilities with inline knowledge recommendations. You will also find personalized task alerts and powerful troubleshooting support through an intelligent virtual agent with seamless transition when needed to a live support agent.

https://support.HPE.com/hpesc/public/home/signin

Consume IT On Your Terms

HPE GreenLake edge-to-cloud platform brings the cloud experience directly to your apps and data wherever they are—the edge, colocations, or your data center. It delivers cloud services for on-premises IT infrastructure specifically tailored to your most demanding workloads. With a pay-per-use, scalable, point-and-click self-service experience that is managed for you, HPE GreenLake edge-to-cloud platform accelerates digital transformation in a distributed, edge-to-cloud world.

  • – Get faster time to market
  • – Save on TCO, align costs to business
  • – Scale quickly, meet unpredictable demand
  • – Simplify IT operations across your data centers and clouds

To learn more about HPE Services, please contact your Hewlett Packard Enterprise sales representative or Hewlett Packard Enterprise Authorized Channel Partner. Contact information for a representative in your area can be found at "Contact HPE" https://www.HPE.com/us/en/contact-HPE.html


For more information

http://www.HPE.com/services

Software Licensing Information

For the Software to be valid on an HPE cluster, each server in the HPE cluster must have a valid license. Subject to the terms and conditions of this Agreement and the payment of any applicable license fee, HPE grants a non-exclusive, non-transferable license to use (as defined below), in object code form, one copy of the Software on one device (server or node) at a time for internal business purposes, unless otherwise indicated above or in applicable Transaction Document(s). "Use" means to install, store, load, execute and display the Software in accordance with the Specifications. Use of the Software is subject to these license terms and to the other restrictions specified by Hewlett Packard Enterprise in any other tangible or electronic documentation delivered or otherwise made available with or at the time of purchase of the Software, including license terms, warranty statements, Specifications, and "readme" or other informational files included in the Software itself. Such restrictions are hereby incorporated in this Agreement by reference. Some Software may require license keys or contain other technical protection measures. HPE reserves the right to monitor compliance with Use restrictions remotely or otherwise. Hewlett Packard Enterprise may make a license management program available which records and reports license usage information, If so supplied, customer agrees to install and run such license management program beginning no later than one hundred and eighty (180) days from the date it is made available and continuing for the period that the Software is Used.


Other terms of the HPE Software License are provided on the license agreement that is delivered with the HPE Insight CMU software.

Electronic Software Delivery

Electronic software is available. Hewlett Packard Enterprise recommends purchasing electronic products over physical products when available for faster delivery and the convenience of not having to manage confidential paper licenses.

Warranty

Hewlett Packard Enterprise will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all HPE Insight CMU products found on the delivery media.


HPE Software Support

HPE Software Support offers a number of additional software support services, many of which are provided to our customers at no additional charge.

How to Use Your Software Technical Support and Update Service

You will receive a service contract in the mail containing the Customer Service phone number and your Service Agreement Identifier (SAID) for your system. You will need your SAID when calling for technical support. Using your SAID, you can also go to the HPE Support Center web page to view your contract online.

Contact Support

HPE Worldwide Customer Service contact numbers are available at https://www.HPE.com/us/en/contact-HPE.html

  • Technical Specifications

Environment-friendly Products and Approach

End-of-life Management and Recycling

Hewlett Packard Enterprise offers end-of-life Hewlett Packard Enterprise product return, trade-in, and recycling programs in many geographic areas. Products returned to Hewlett Packard Enterprise will be recycled, recovered or disposed of in a responsible manner.

For more information, please visit https://promotions.ext.HPE.com/WMCF.Web/us/en/page/ProgramGroups/

or contact your Hewlett Packard Enterprise sales representative.

The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard Enterprise web site at: http://www.HPE.com/info/recycle . These instructions may be used by recyclers and other WEEE treatment facilities as well as Hewlett Packard Enterprise OEM customers who integrate and re-sell Hewlett Packard Enterprise equipment.

  • Summary

Date

Version History

Action

Description of Change

16-Feb-2026

Changed

Visual rebranding only—updated typography, colors, and design elements to align with new HPE brand standards. No technical specifications or content were modified.

04-Dec-2023

Changed

Overview and Standard Features sections were updated.

25-Sep-2017

Created

New QuickSpecs

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