HPE Nimble Storage Services

A proactive approach for HPE Nimble Storage support that helps you get the most from your data storage management investment and lets you focus on strategy.

Comprehensive HPE Nimble Storage services

Take advantage of a variety of comprehensive support services to tailor storage to your business needs, free up valuable IT resources, optimize your investment, resolve issues before they affect operations, and ensure peak storage health and speeds.

Focus on innovation, not management

Choose the HPE Nimble Storage services right for you from our HPE Nimble Storage Proactive Support Manager service. Focus on innovation and pressing business needs by offloading a broad set of support and management practices to a dedicated account manager.

Dedicated experts

 

Leverage your assigned point of contact who will track every support case and perform regular proactive storage support health checks throughout the week.

Comprehensive proactive support

 

Resolve data storage management issues before they can affect operations. We’ll align your storage support with your needs and HPE Nimble Storage best practices, and will assist in training your IT teams to become proficient.

Centralized management and reporting

 

Drive rapid service request resolution through comprehensive communication and reporting delivered weekly, bi-weekly, or monthly by our Proactive Support Managers and functional experts.

HPE Nimble Storage services

Meet specific HPE Nimble Storage support needs, and move quickly and successfully to your preferred outcomes with these targeted HPE Nimble Storage services.

Support Services for HPE Nimble Storage

Support Services for HPE Nimble Storage

Our data storage support services are available for each HPE Nimble Storage product providing hardware and software support that allows you to get the most out of your investment.

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HPE Nimble Storage Array Startup Service

HPE Nimble Storage Array Startup Service

Get your HPE Nimble Storage array up quickly with installation and data migration services. We will deploy your array and walk you through the installation and the enabling of its networking, SAN, management, and InfoSight management software functions.

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HPE Nimble Storage Array Upgrade Service

HPE Nimble Storage Array Upgrade Service

Properly upgrade your HPE Nimble Storage array. This fixed-price service includes the upgrading of components on a single existing array, including adding or upgrading eligible cache, expansion shelves, NICs, and controllers.

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HPE Nimble Storage Data Migration Services

HPE Nimble Storage Data Migration Services

Simplify the data migration of your existing storage environment to the new HPE Nimble Storage environment with minimal impact on your operations leveraging HPE Pointnext methodology, resources, and tools tailored to your needs and size.

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Nimble support

General PSM and SmartStack FAQs

What is the HPE Nimble Storage Proactive Support Manager (HPE Nimble Storage PSM) Service? 
Answer: HPE Nimble Storage PSM is a liaison service that acts as your trusted advisor and an extension of your team that will be with you every step of the way. The service provides a smooth transition from install, to integration, to break/fix, through expansion.

Will Cisco and HPE Nimble Storage continue to support SmartStack customers? 
Answer: Absolutely. Any customer with a current support contract can continue to call Cisco and HPE Nimble Storage directly for support. Joint customers who have already purchased Cisco Solution Support for Critical Infrastructure and have a current support contract can continue to use Cisco Solution Support.

Technical Support Phone Numbers

U.S. and Canada 

1-877-364-6253

Australia 

1-800-751-916

Brazil

0-800-888-1129

China

400-120-0986

France

0800-911-093

Germany 

0800-183-0882

India 

000-800-100-7390

Japan 

0800-170-9299

Singapore

800-852-3823

South Korea 

080-822-1370

Now is the time for next

In a world where everything computes, HPE Pointnext is the trusted partner that can guide you on your digital transformation journey, and help point you towards what’s next.

Resources

Data Sheet : HPE Nimble Storage Proactive Support Manager Service

HPE Nimble Storage Proactive Support Manager Service
Data Sheet

HPE Nimble Storage Proactive Support Manager Service

Data Sheet : HPE Nimble Storage Array Startup Service

HPE Nimble Storage Array Startup Service
Data Sheet

HPE Nimble Storage Array Startup Service

Data Sheet : HPE Nimble Storage Foundation Care Support Services

HPE Nimble Storage Foundation Care Support Services
Data Sheet

HPE Nimble Storage Foundation Care Support Services

Data Sheet : HPE Data Migration Services for HPE Nimble Storage

HPE Data Migration Services for HPE Nimble Storage
Data Sheet

HPE Data Migration Services for HPE Nimble Storage

Data Sheet : HPE Nimble Storage Array Upgrade Service

HPE Nimble Storage Array Upgrade Service
Data Sheet

HPE Nimble Storage Array Upgrade Service