IT Support Services

Get flexible support to operate and evolve your IT.

A New Kind of Support

Today, IT is expected to deliver secure, reliable services while also enabling rapid business transformation. This new kind of IT requires a new kind of support. Only Hewlett Packard Enterprise provides the complete support you need to compete and win.

Simple, Affordable and Scalable

Choose from five levels of IT support service designed around different budgets and models. We support HPE servers, storage and networking products, plus third-party software for the leading x86 operating systems. HPE experts help diagnose and resolve problems and provide software and firmware advice.

Prevent Issues and Solve Problems Quickly

This simplified and cost-effective option combines high-level personal service with smart technology, all to maintain an agile, healthy and reliable infrastructure that boosts business performance. Remote automated consultation, recommendations and support deliver fast troubleshooting and problem resolution.

Our Most Comprehensive and Flexible Service

Get flexible, relationship-based support and management for your heterogeneous data center. Your single point of contact and dedicated account team helps you improve stability in your current IT environment and provides the expertise on particular technologies to guide you further to meet your goals.

For Help When You Need It

Count on HPE experts and our global network of partners for project-based, per-event expertise and support at any stage of your IT lifecycle. You have access to a wide range of services that include deploying new technology, optimizing IT performance, simplifying operations, addressing privacy risks and more.

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HPE and Citrix Prove the Value of Proactive Services

To maintain a highly dynamic infrastructure environment, HPE Proactive Care helps Citrix stay ahead of constantly evolving IT technology and usage demands.

Flawless Data Access Underpins Norrbottens Healthcare

Our HPE Flexible Capacity service ensures this Swedish healthcare delivery network has 100% uptime and the ability to plan its IT technology roadmap.

Improved Support Lifts Service Availability for Virgin Media

This multi-industry leader gets faster care and proactive long-term improvement by consolidating its support through HPE Support Services.

IT Support Services Portfolio

HPE Foundation Care

HPE Foundation Care

Five levels of service for HPE servers, storage and networking products, plus third-party software.

HPE Proactive Care

HPE Proactive Care

Optimize uptime with personal, simplified proactive IT support.

HPE Datacenter Care

HPE Datacenter Care

Single-point-of-contact data center support.

HPE Lifecycle Event Services

HPE Lifecycle Event Services

Project-based expertise and support for any stage of your IT lifecycle.

More Services to Take Your Enterprise Further

HPE Flexible Capacity Services

Get the pay-as-you-grow, on-demand, scalable benefits of a public cloud with the security of on-premise IT.

HPE Education and Training Services

Choose from a comprehensive range of technology training and education tools for every stage of your IT lifecycle.

Get Additional Support

Contact an IT Support Services Expert

Talk to an HPE IT Support Services expert and find out the best ways to optimize your IT investment.

Get Support For Your Product

Get the IT Support Services you need quickly and easily by connecting directly to our support organization.

Contact a Partner

Find a local HPE Partner who can help you with your IT and data center management, maintenance, optimization and upgrades. 

Find and Select Support Services

Explore your packaged support service options, formerly known as “HP Care Packs”.