IT Support Services
Get a flexible experience of comprehensive support options to operate and transform your IT infrastructure.
IT Experiences that Power Your Business
Today, IT is expected to deliver secure, reliable services while also enabling rapid business transformation. This new kind of IT requires a new kind of support. Only Hewlett Packard Enterprise provides the complete support you need to compete and win.
Our Most Comprehensive and Flexible Service
HPE Datacenter Care gives you flexible, relationship-based support and management for your heterogeneous data center. Your single point of contact and dedicated account team helps you improve stability in your current IT environment and provides the expertise on particular technologies to guide you further to meet your goals.
Prevent Issues and Solve Problems Quickly
HPE Proactive Care is a simplified and cost-effective IT support option that combines high-level personal service with smart technology to proactively diagnose potential problems and remediate before your business is impacted. Remote automated consultation, recommendations and support helps maintain an agile, healthy and reliable infrastructure that increases your overall IT operational efficiency.
Simple, Affordable and Scalable Support
HPE Foundation Care provides five levels of IT infrastructure support service designed around different budgets and models. We support HPE servers, storage and networking products, plus third-party software for the leading x86 operating systems. HPE experts help diagnose and resolve problems and provide software and firmware advice.
For Help When You Need It
HPE Lifecycle Event Services gives you access to HPE experts and our global network of partners for project-based, per-event expertise and support at any stage of your IT lifecycle. You have access to a wide range of support services that include deploying new technology, optimizing IT performance, simplifying operations, addressing privacy risks and more.
Our HPE Flexible Capacity service ensures this Swedish healthcare delivery network has 100% uptime and the ability to plan its IT technology roadmap.
HPE Technology Services Create Customers for Life
HPE customers tell us how HPE delivers solutions for a New Style of Business.
IT Support Services Portfolio
Single-point-of-contact data center support.
Optimize uptime with personal, simplified proactive IT support.
Five levels of service for HPE servers, storage and networking products, plus third-party software.
Project-based expertise and support for any stage of your IT lifecycle.
More Services to Take Your Enterprise Further
Find and Select Support Services
Find the best support services (formerly Care Packs) for a product family or service level. The SSC tool helps you find the recommended support for your hardware and software.
Get Started with Support Services
Talk to an HPE IT Support Services expert or local HPE partner to learn how you can optimize your IT investment. Discuss how you can support your data center management, maintenance, optimization and upgrades.