Advantage Options for HPE Datacenter Care

Personalized IT services that modernize and simplify IT operations for the data center of the future.

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Get specific expertise for your specific environment

As a long-time leader in personalized support services, HPE Datacenter Care offers relationship-based support, including an assigned account support team for HPE and other technologies. When you have specific IT and business needs, Advantage Options for HPE Datacenter Care provides experience and strategic partnerships for specialized expertise and methodologies.

Leverage HPE technical expertise whenever you need it

Streamline technology, management and operations by partnering with your assigned Account Support Manager (ASM) who has real-world experience across HPE and non-HPE products, and access to specialists to get things done. ASMs are an essential part of our relationship-based support experience and high customer satisfaction.

Access expertise

Focus on your business, not the day to day routine tasks, by relying on one partner for expert help when you need it, based on the way you operate. Easily add specialist expertise and solutions to your HPE Datacenter Care experience.

Migrate

Access the expertise you need to plan, implement, and manage workload placement, upgrades, and data migration, or to update applications like SAP HANA. Partner with experts who can manage complex migrations so that your IT staff can focus on key business priorities.

Assess and tune

Drive faster service delivery and innovation to keep your business ahead of the competition. Our advice and services help your IT team gain more time to focus on future-minded projects.

IDC on the business value of HPE Datacenter Care

“HPE Datacenter Care is a suitable choice for customers looking for a single-source support provider that can address specific IT and business strategies in today's complex IT environments.” 

Additional HPE Datacenter Care Services portfolio

Transform and modernize IT operations by streamlining and modernizing using tried-and-true processes

HPE Datacenter Care for Multivendor Support

HPE Datacenter Care for Multivendor Support

Save time with one place to call and one team for all of your IT, both on-prem and in the cloud. Get the help you need to manage and eliminate interoperability issues, take advantage of strategic partnerships, and create smooth, stable IT that operates at peak performance.

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HPE Adaptive Management Service

HPE Adaptive Management Service

Streamline service delivery through automation with a service that helps you run and monitor your full IT stack, from your infrastructure to your apps, whether in the data center or in the cloud. Offload routine tasks with 24 x 7 remote data center infrastructure monitoring and management services.

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HPE Datacenter Care for 3 PAR with Backup Analysis Services

HPE Datacenter Care for 3 PAR with Backup Analysis Services

Improve uptime and prevent data loss. Complement existing proactive Datacenter Care elements for 3PAR and focus on storage-system health with environmental data-protection services. Learn to understand the state of your data-protection environment and how to address operational stability, problem identification, capacity consumption, and system constraints.

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HPE Datacenter Care for SAP HANA Tailored Data Center (TDI)

HPE Datacenter Care for SAP HANA Tailored Data Center (TDI)

Operate and evolve your TDI infrastructure, resolve challenges faster, and reap the full application benefits by partnering with HPE SAP HANA technical experts. Keep your IT resources focused on business priorities and realize higher performance on your SAP HANA system.

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HPE Datacenter Care for Microsoft Azure

HPE Datacenter Care for Microsoft Azure

Leverage a single point of support and sourcing for Microsoft Azure Stack when you purchase and get support for Azure cloud services through HPE. Receive personalized guidance from an assigned Azure specialist who can help you get the most from your Azure investment.

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HPE Datacenter Care for EDB

HPE Datacenter Care for EDB

Keeping data highly available in your EDB Postgres platform is critical to driving business success — which means having access to specialist expertise and best practices are, too. Get personalized support for your EDB platform.

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HPE Datacenter Care for OneSphere

HPE Datacenter Care for OneSphere

Prevent problems through proactive advice and technical services, accelerate time to value through guidance from an assigned OneSphere specialist, and reduce downtime through fast, reliable response when issues occur.

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Customer success

Vancity enables stable performance for core banking

The Canadian credit union achieved greater flexibility and reliable performance for its mission-critical banking services to better meet customer needs.

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Deutsche Börse minimizes the risk of IT failure

Proactive and reactive data center support services help the German exchange firm’s trading platforms to remain performant and uninterrupted.

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ADP has talent—for innovation

ADP faces increasing competition from small, nimble start-ups. It leveraged hyperconverged infrastructure and containers to accelerate innovation, improve business agility, and expand margin by moving to a digital data center.

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