Get specific expertise for your specific environment
As a long-time leader in personalized support services, HPE Datacenter Care offers relationship-based support, including an assigned account support team for HPE and other technologies. When you have specific IT and business needs, Advantage Options for HPE Datacenter Care provides experience and strategic partnerships for specialized expertise and methodologies.
Leverage HPE technical expertise whenever you need it
Streamline technology, management and operations by partnering with your assigned Account Support Manager (ASM) who has real-world experience across HPE and non-HPE products, and access to specialists to get things done. ASMs are an essential part of our relationship-based support experience and high customer satisfaction.
Focus on your business, not the day to day routine tasks, by relying on one partner for expert help when you need it, based on the way you operate. Easily add specialist expertise and solutions to your HPE Datacenter Care experience.
Access the expertise you need to plan, implement, and manage workload placement, upgrades, and data migration, or to update applications like SAP HANA. Partner with experts who can manage complex migrations so that your IT staff can focus on key business priorities.
Assess and tune
Drive faster service delivery and innovation to keep your business ahead of the competition. Our advice and services help your IT team gain more time to focus on future-minded projects.
Additional HPE Datacenter Care Services portfolio
Transform and modernize IT operations by streamlining and modernizing using tried-and-true processes
Save time with one place to call and one team for all of your IT, both on-prem and in the cloud. Get the help you need to manage and eliminate interoperability issues, take advantage of strategic partnerships, and create smooth, stable IT that operates at peak performance.
Streamline service delivery through automation with a service that helps you run and monitor your full IT stack, from your infrastructure to your apps, whether in the data center or in the cloud. Offload routine tasks with 24 x 7 remote data center infrastructure monitoring and management services.
Improve uptime and prevent data loss. Complement existing proactive Datacenter Care elements for 3PAR and focus on storage-system health with environmental data-protection services. Learn to understand the state of your data-protection environment and how to address operational stability, problem identification, capacity consumption, and system constraints.
Operate and evolve your TDI infrastructure, resolve challenges faster, and reap the full application benefits by partnering with HPE SAP HANA technical experts. Keep your IT resources focused on business priorities and realize higher performance on your SAP HANA system.
Leverage a single point of support and sourcing for Microsoft Azure Stack when you purchase and get support for Azure cloud services through HPE. Receive personalized guidance from an assigned Azure specialist who can help you get the most from your Azure investment.
The Prince’s Trust drives value from IT
The UK youth charity helped 56,000 youth last year. A recent merger required bringing together two IT infrastructures, and the Trust wanted to reduce strain on in-house IT resources. It gave the Trust the reason to find and implement an ideal solution.
In a competitive environment, IT had become fundamental to the success of the Trust and needed to become a business enabler. It had to become more mobile, more social, and more connected.
The Trust worked with HPE HPE Pointnext to implement HPE Datacenter Care, a flexible support package that enabled the Trust to choose from a range of reactive and proactive services that matches its unique needs.
The Trust optimized IT resources, improved reactive fix responses times, and established proactive intervention, and can now focus IT resources on new digital and data security projects.
Vancity enables stable performance for core banking
The Canadian credit union achieved greater flexibility and reliable performance for its mission-critical banking services to better meet customer needs.
Deutsche Börse minimizes the risk of IT failure
Proactive and reactive data center support services help the German exchange firm’s trading platforms to remain performant and uninterrupted.
ADP has talent—for innovation
ADP faces increasing competition from small, nimble start-ups. It leveraged hyperconverged infrastructure and containers to accelerate innovation, improve business agility, and expand margin by moving to a digital data center.
Simplify managing your multivendor IT environment and focus on driving business innovation.
How to Simplify Datacenter Support for a Multivendor Environment.
Mitigate risk and simplify with HPE Datacenter Care for 3PAR
Rapid access to parts to help manage your IT.
Unlock delivery success with HPE Smart Spares Box
HPE Datacenter Care for HPE Nimble Storage