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Design and Build Integrated AI Agent Solutions in Copilot Studio (AB-620T00)

H54RHS

Table of Contents

Table of Contents

    Course ID

    H54RHS

    Duration

    3 days

    Format

    ILT/VILT

    Overview

    Learn how to design, build, and manage production‑ready AI agent solutions using Microsoft Copilot Studio, with a focus on building agents that integrate across systems and operate reliably at enterprise scale. You go beyond creating standalone agents and learn how to deliver end‑to‑end solutions that automate real business processes, connect to enterprise data, and take meaningful action across platforms. Throughout the course, you apply best practices for integration, governance, security, and responsible AI, so your agents are ready for real‑world deployment.

    Course ID

    H54RHS

    Duration

    3 days

    Format

    ILT/VILT

    Audience

    This course is ideal for advanced builders and professional developers who want to design, extend, and integrate Copilot Studio agents.

    Prerequisites

    Before attending this course, you should have hands‑on experience building agents in Copilot Studio, an intermediate understanding of generative AI concepts, proficiency working with REST APIs, and familiarity with the broader Microsoft cloud platform.

    Objectives

    After completing this course, you should be able to:

    • Design Copilot Studio agents that integrate with enterprise systems and data using connectors, APIs, Azure AI Search, and Model Context Protocol (MCP)
    • Build and orchestrate advanced workflows and multi agent solutions
    • Automate complex scenarios, including human in the loop and computer use workflows
    • Apply identity, security, governance, and responsible AI considerations during solution design and implementation
    • Test, monitor, and manage agents as enterprise grade solutions

    Certifications and related exams

    This course prepares you for the Microsoft Certified: AI Agent Builder Associate Certificate (AB-620).

    Course outline

    Module 1: Deliver Rich Agent Responses Using Adaptive Cards in Microsoft Copilot Studio

    Learn how to create engaging and interactive agent experiences in Microsoft Copilot Studio by using message formatting and Adaptive Cards. Explore informational and interactive card designs, card authoring techniques, and channel-specific considerations for delivering rich responses.

    • Configure message formatting in agent topics
    • Design informational Adaptive Cards for agent responses
    • Create interactive Adaptive Cards to collect user input
    • Apply channel-specific considerations for Adaptive Cards
    • Deliver rich and engaging agent experiences using Adaptive Cards

    Module 2: Take Action from Agent Conversations Using Topics and Tools in Microsoft Copilot Studio


    Learn how to extend Microsoft Copilot Studio agents to interact with external systems and automate business processes. Explore tool integration, agent flows, and HTTP request capabilities for retrieving and sending data.

    • Call tools from agent topics
    • Invoke agent flows from agent topics
    • Retrieve and send data by using the HTTP request node
    • Integrate external systems and REST APIs with agents
    • Enable agents to perform business actions through conversations

    Module 3: Generate AI-Powered Agent Responses Using Generative Answers in Microsoft Copilot Studio


    Learn how to configure AI-powered responses by using generative answers in Microsoft Copilot Studio. Explore knowledge source integration, response customization, prompt authoring, and model selection to create intelligent conversational experiences.

    • Configure the generative answers node in agent topics
    • Connect custom knowledge sources to generative answers
    • Shape AI responses with custom instructions
    • Author and configure custom prompts
    • Select models from the Microsoft Foundry model catalog
    • Generate intelligent AI-powered responses in agent conversations

    Module 4: Design Multi-Agent Solutions in Microsoft Copilot Studio


    Learn how to design and plan multi-agent solutions in Microsoft Copilot Studio. Explore multi-agent architectures, evaluate different coordination approaches, and determine when to use child agents or connected agents to solve complex business scenarios.

    • Understand multi-agent architectures in Microsoft Copilot Studio
    • Design multi-agent solutions using child agents
    • Design multi-agent solutions using connected agents
    • Evaluate coordination patterns for multi-agent scenarios
    • Select the appropriate multi-agent design approach for business requirements

    Module 5: Delegate Agent Tasks Using Child Agents in Copilot Studio


    Learn how to structure scalable and maintainable agent solutions by using child agents in Microsoft Copilot Studio. Explore agent delegation, configuration, communication, and lifecycle management to support complex workflows.

    • Understand child agents in Microsoft Copilot Studio
    • Create and configure child agents
    • Configure child agent inputs, outputs, and trigger behavior
    • Test and manage child agents
    • Delegate tasks efficiently across specialized agents

    Module 6: Build Multi-Agent Solutions Using Connected Agents in Copilot Studio


    Learn how to build multi-agent solutions by connecting Microsoft Copilot Studio with agents from Microsoft's agent ecosystem. Explore orchestration patterns, agent connectivity, and management of connected agent solutions.

    • Understand connected agents in Microsoft Copilot Studio
    • Connect an existing Copilot Studio agent• Connect a Microsoft Foundry agent
    • Connect a Microsoft Fabric Data agent
    • Manage and test connected agent solutions
    • Build orchestrated multi-agent experiences across platforms

    Module 7: Build Cross-Platform Multi-Agent Solutions Using the Agent2Agent Protocol in Microsoft Copilot Studio


    Learn how to integrate external agents into Microsoft Copilot Studio by using the Agent2Agent (A2A) protocol. Explore agent interoperability, authentication, connectivity, and validation techniques for cross-platform agent collaboration.

    • Understand the Agent2Agent (A2A) protocol
    • Connect a Copilot Studio agent to an A2A-enabled agent
    • Configure authentication and secure agent communication
    • Test and validate A2A agent connections
    • Build cross-platform multi-agent solutions using industry-standard protocols

    Module 8: Design Integration Strategies for Agents in Microsoft Copilot Studio


    Learn how to evaluate, design, and implement integration strategies for Microsoft Copilot Studio agents. Explore integration options including tools, knowledge sources, and connected agents, while selecting appropriate authentication and governance models for enterprise scenarios.

    • Explore the Microsoft Copilot Studio integration landscape
    • Compare action integration patterns
    • Authenticate and govern agent integrations
    • Evaluate tools, knowledge sources, and agents as integration options
    • Select integration patterns for enterprise scenarios
    • Design secure and scalable integrations for agent solutions

    Module 9: Take Action in External Systems Using Connector and REST API Agent Tools in Microsoft Copilot Studio


    Learn how to extend Microsoft Copilot Studio agents by integrating external systems through Power Platform connectors and REST API tools. Explore connector configuration, authentication methods, OpenAPI specifications, and techniques for enabling agents to interact with business applications and services.

    • Understand connector and REST API tools in Microsoft Copilot Studio
    • Add prebuilt and custom connector tools to an agent
    • Configure authentication for connector tools
    • Add a REST API tool by using an OpenAPI specification
    • Integrate agents with external applications and services
    • Enable agents to perform actions across connected systems

    Module 10: Ground Agents with Enterprise Knowledge Using Connectors and Azure AI Search in Microsoft Copilot Studio



    Learn how to ground Microsoft Copilot Studio agents with enterprise knowledge by connecting to organizational data sources. Explore Copilot connectors, Power Platform connectors, Azure AI Search, and different knowledge retrieval approaches to deliver accurate and context-aware agent responses.

    • Choose between Copilot connector and Power Platform connector knowledge sources
    • Add Copilot connectors as agent knowledge sources
    • Configure Power Platform connectors as real-time knowledge sources
    • Connect agents to Azure AI Search vector indexes
    • Distinguish between index-based and real-time knowledge approaches
    • Configure authentication settings for publishing knowledge-grounded agents
    • Enable agents to deliver responses based on enterprise knowledge sources

    Module 11: Integrate Agents with External Systems via MCP in Microsoft Copilot Studio


    Learn how to connect Microsoft Copilot Studio agents to external systems through the Model Context Protocol (MCP). Explore MCP server integration, authentication methods, tool management, and best practices for selecting MCP as an integration approach for enterprise agent solutions.

    • Understand MCP and its role in Microsoft Copilot Studio integration
    • Connect an agent to an existing MCP server
    • Configure API key and OAuth 2.0 authentication for MCP connections
    • Enable and manage MCP tools on an agent
    • Evaluate when MCP is the appropriate integration approach compared to connectors and REST APIs
    • Integrate agents with external systems through standardized MCP-based connections

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