Course data sheet
Design and Build Integrated AI Agent Solutions in Copilot Studio (AB-620T00)
H54RHS
Table of Contents
Overview
Learn how to design, build, and manage production‑ready AI agent solutions using Microsoft Copilot Studio, with a focus on building agents that integrate across systems and operate reliably at enterprise scale. You go beyond creating standalone agents and learn how to deliver end‑to‑end solutions that automate real business processes, connect to enterprise data, and take meaningful action across platforms. Throughout the course, you apply best practices for integration, governance, security, and responsible AI, so your agents are ready for real‑world deployment.
Audience
This course is ideal for advanced builders and professional developers who want to design, extend, and integrate Copilot Studio agents.
Prerequisites
Before attending this course, you should have hands‑on experience building agents in Copilot Studio, an intermediate understanding of generative AI concepts, proficiency working with REST APIs, and familiarity with the broader Microsoft cloud platform.
Objectives
After completing this course, you should be able to:
- Design Copilot Studio agents that integrate with enterprise systems and data using connectors, APIs, Azure AI Search, and Model Context Protocol (MCP)
- Build and orchestrate advanced workflows and multi agent solutions
- Automate complex scenarios, including human in the loop and computer use workflows
- Apply identity, security, governance, and responsible AI considerations during solution design and implementation
- Test, monitor, and manage agents as enterprise grade solutions
Certifications and related exams
This course prepares you for the Microsoft Certified: AI Agent Builder Associate Certificate (AB-620).
Course outline
| Module 1: Deliver Rich Agent Responses Using Adaptive Cards in Microsoft Copilot Studio | Learn how to create engaging and interactive agent experiences in Microsoft Copilot Studio by using message formatting and Adaptive Cards. Explore informational and interactive card designs, card authoring techniques, and channel-specific considerations for delivering rich responses.
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| Module 2: Take Action from Agent Conversations Using Topics and Tools in Microsoft Copilot Studio | Learn how to extend Microsoft Copilot Studio agents to interact with external systems and automate business processes. Explore tool integration, agent flows, and HTTP request capabilities for retrieving and sending data.
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| Module 3: Generate AI-Powered Agent Responses Using Generative Answers in Microsoft Copilot Studio | Learn how to configure AI-powered responses by using generative answers in Microsoft Copilot Studio. Explore knowledge source integration, response customization, prompt authoring, and model selection to create intelligent conversational experiences.
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| Module 4: Design Multi-Agent Solutions in Microsoft Copilot Studio | Learn how to design and plan multi-agent solutions in Microsoft Copilot Studio. Explore multi-agent architectures, evaluate different coordination approaches, and determine when to use child agents or connected agents to solve complex business scenarios.
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| Module 5: Delegate Agent Tasks Using Child Agents in Copilot Studio | Learn how to structure scalable and maintainable agent solutions by using child agents in Microsoft Copilot Studio. Explore agent delegation, configuration, communication, and lifecycle management to support complex workflows.
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| Module 6: Build Multi-Agent Solutions Using Connected Agents in Copilot Studio | Learn how to build multi-agent solutions by connecting Microsoft Copilot Studio with agents from Microsoft's agent ecosystem. Explore orchestration patterns, agent connectivity, and management of connected agent solutions.
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| Module 7: Build Cross-Platform Multi-Agent Solutions Using the Agent2Agent Protocol in Microsoft Copilot Studio | Learn how to integrate external agents into Microsoft Copilot Studio by using the Agent2Agent (A2A) protocol. Explore agent interoperability, authentication, connectivity, and validation techniques for cross-platform agent collaboration.
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| Module 8: Design Integration Strategies for Agents in Microsoft Copilot Studio | Learn how to evaluate, design, and implement integration strategies for Microsoft Copilot Studio agents. Explore integration options including tools, knowledge sources, and connected agents, while selecting appropriate authentication and governance models for enterprise scenarios.
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| Module 9: Take Action in External Systems Using Connector and REST API Agent Tools in Microsoft Copilot Studio | Learn how to extend Microsoft Copilot Studio agents by integrating external systems through Power Platform connectors and REST API tools. Explore connector configuration, authentication methods, OpenAPI specifications, and techniques for enabling agents to interact with business applications and services.
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| Module 10: Ground Agents with Enterprise Knowledge Using Connectors and Azure AI Search in Microsoft Copilot Studio | Learn how to ground Microsoft Copilot Studio agents with enterprise knowledge by connecting to organizational data sources. Explore Copilot connectors, Power Platform connectors, Azure AI Search, and different knowledge retrieval approaches to deliver accurate and context-aware agent responses.
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| Module 11: Integrate Agents with External Systems via MCP in Microsoft Copilot Studio | Learn how to connect Microsoft Copilot Studio agents to external systems through the Model Context Protocol (MCP). Explore MCP server integration, authentication methods, tool management, and best practices for selecting MCP as an integration approach for enterprise agent solutions.
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a50015828enw, H54RHS A.00, June 2026