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OpsRamp Operations, Administration, and Implementation

H40YVS

Course ID

H40YVS

Duration

3 days

Format

VILT

Schedule, pricing & registration

Browse related courses

Overview

This course provides a comprehensive introduction to the OpsRamp platform and its principal functional areas and workflows. Lectures and hands-on labs enable you to operate, administer, and implement monitoring. You also learn about alert management, including alert correlation, alert suppression and escalation, patch management, and dashboards and reports within a multi-tiered tenancy model.

Course ID

H40YVS

Duration

3 days

Format

VILT

Schedule, pricing & registration

Browse related courses
  • Audience

    This course is ideal for administrators, engineers, and consultants who need to know how to configure, use, and maintain an OpsRamp platform.
  • Prerequisites

    Before attending this course, you should have a basic understanding of monitoring concepts and terminologies.
  • Objectives

    After completing this course, you should be able to:

    • Understand basic OpsRamp concepts
    • Discover new devices with or without aGateway
    • Access onboarded devices remotely
    • Configure metrics, monitoring, and alerting
    • Use device management policies
    • Work with the OpsRamp knowledge baseand service desk features
    • Set up dashboards and reporting
  • Course outline

Module 1: Resource Onboarding
  • Portal overview
  • Resource views
  • Access management
  • Instance management
  • Onboarding
  • OpsRamp gateway
  • OpsRamp agent
  • Remote access and audit
  • Credentials
  • Resource discovery profiles

Module 2: Device Management
  • Patch management
  • Metrics and monitoring
  • Device management policies
  • Synthetic monitoring
  • Resource groups, custom attributes, and knowledge base
  • Custom attributes
  • Topology and service maps

Module 3: Event Management
  • Alert problem area and alert prediction
  • Alert correlation
  • First response policies
  • Scripts and process automation
  • Alert escalation

Module 4: Additional Tools
  • Notes and knowledge base
  • OpsRamp service desk
  • Public cloud integrations
  • Dashboards
  • Reporting apps

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a50012919enw, H40YVS B.01, May 2025

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