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OpsRamp Operations, Administration, and Implementation

H40YVS

Table of Contents

Table of Contents

    Course ID

    H40YVS

    Duration

    3 days

    Format

    VILT

    Overview

    This course provides a comprehensive introduction to the OpsRamp platform and its principal functional areas and workflows. Lectures and hands-on labs enable you to operate, administer, and implement monitoring. You also learn about alert management, including alert correlation, alert suppression and escalation, patch management, and dashboards and reports within a multi-tiered tenancy model.

    Course ID

    H40YVS

    Duration

    3 days

    Format

    VILT

    Audience

    This course is ideal for administrators, engineers, and consultants who need to know how to configure, use, and maintain an OpsRamp platform.

    Prerequisites

    Before attending this course, you should have a basic understanding of monitoring concepts and terminologies.

    Objectives

    After completing this course, you should be able to:

    • Understand basic OpsRamp concepts
    • Discover new devices with or without aGateway
    • Access onboarded devices remotely
    • Configure metrics, monitoring, and alerting
    • Use device management policies
    • Work with the OpsRamp knowledge baseand service desk features
    • Set up dashboards and reporting

    Course outline

    Module 1: Resource Onboarding

    • Portal overview
    • Resource views
    • Access management
    • Instance management
    • Onboarding
    • OpsRamp gateway
    • OpsRamp agent
    • Remote access and audit
    • Credentials
    • Resource discovery profiles

    Module 2: Device Management

    • Patch management
    • Metrics and monitoring
    • Device management policies
    • Synthetic monitoring
    • Resource groups, custom attributes, and knowledge base
    • Custom attributes
    • Topology and service maps

    Module 3: Event Management

    • Alert problem area and alert prediction
    • Alert correlation
    • First response policies
    • Scripts and process automation
    • Alert escalation

    Module 4: Additional Tools

    • Notes and knowledge base
    • OpsRamp service desk
    • Public cloud integrations
    • Dashboards
    • Reporting apps

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    Lab Outline

    Lab 1: Get Started – Login to OpsRamp


    Lab 2: Login to a Linux gateway


    Lab 4: Enable proxy service on gateway


    Lab 5: Install and Use an Agent


    Lab 6: Set up agent-based monitoring of your vLabs machine


    Lab 7: Manage Credentials


    Lab 8: Open a Remote Console


    Lab 9: Create and Run a Gateway Discovery Profile


    Lab 10: Manage Discovered Resources


    Lab 11: Customize an Agent-based Monitoring Template


    Lab 12: Manually Bind a Monitoring Template


    Lab 13: Create an Agent-based Process Monitor


    Lab 14: Create Gateway-based Monitoring Templates


    Lab 15: Create and Run a Device Management Policy


    Lab 16: Create Synthetic Traffic Monitors


    Lab 17: Create a Resource Group


    Lab 18: Create a Custom Attribute


    Lab 19: Create a Knowledge Base article


    Lab 20: Create a Service Map


    Lab 21: View Alerts in Alert Browser


    Lab 22: Create A First Response Policy


    Lab 23: Create an Alert Escalation Policy


    Lab 24: View Tickets


    Lab 25: Create a Dashboard


    Lab 26: Create a User Account


    Lab 27: Create a Report


    Lab 28: Use the VCenter Integration


    Lab 29: Use Patch Management


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