Service overview
This addendum to the HPE Complete Care Service — ITOps data sheet provides examples of different resource types for this service.
Table 1. Supported resource types
| Supported resource types | Resource count ratio |
|---|---|
| Physical resources | |
| Physical server | 1:1 |
| Chassis | 1:1 |
| Hypervisor host | 1:1 |
| Container host | 1:1 |
| Network device | 1:1 |
| Storage device | 1:1 |
| Wireless LAN controllers | 1:1 |
| Windows PC | 4:1 |
| Wireless access points | 4:1 |
| VoIP Devices | 4:1 |
| Virtual resources | |
| Compute instance | 1:1 |
| Cloud resources | |
| Compute instance | 1:1 |
| Cloud relational database | 1:1 |
| All other types of cloud resources | 4:1 |
| All cloud resources are measured based on monthly average usage. Average is calculated on a monthly basis. | |
| Container resources | |
| Compute instance | 4:1 |
| Uptime resources (URLs and web services) | |
| URLs, web services, Ping devices | 4:1 |
| Miscellaneous | |
| Ping only | 4:1 |
| Inventory only | 4:1 |
| Inventory-only resource is any type of IT resource for which the customer is using OpsRamp strictly to discover and track the resource, in that:
| |
| External event data ingestion | 4:1 |
| Events-only resource is any type of IT resource that a customer is “managing by proxy” in OpsRamp, in that:
The third-party tool sends alerts into OpsRamp. OpsRamp manages the lifecycle of these alerts, performing alert correlation, escalation and incident management. | |
Note: This list is subject to change without notice. Contact your HPE sales representative for more information.
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