Legal data sheet
HPE Education – Learning Credits
Terms and conditions
Table of Contents
You need a highly skilled workforce to meet the challenges of accelerated digital transformation. Your organization requires an agile and flexible skills development program to provide just-in-time training to achieve the right skills and keep pace with rapid technology change.
With Learning Credits, you pre-fund training by purchasing credits ahead of time and redeeming the credits as needed to meet training requirements. By pre-funding training, you stretch training budgets, align with the budget cycle, streamline purchasing, simplify registration, and improve training management. But most importantly—your staff gets the expertise and skills they need to address the demands of the current IT landscape.
Learning Credits terms and conditions
- Learning Credits may be purchased through HPE or an authorized HPE reseller. Consult your country for local pricing. A minimum purchase amount may be required in some countries. Additional credits can be purchased at any time.
- Learning Credits can be used for any training course or service provided through HPE Education Services. Our offerings can be found at hpe.com/ww/learn. In addition to instructor-led / virtual instructor-led training (VILT) classes and eLearning courses, Learning Credits can be redeemed for Digital Learner1 subscriptions.
- You can only redeem Learning Credits for eligible education offerings delivered in the same country as your Learning Credits purchase, or courses which are delivered as VILT.
- Your purchase of Learning Credits cannot be used for industry events or training services provided by other HPE organizations.
- Course registration and availability are on a first-come, first-served basis. Local country standard HPE terms and conditions apply to course cancellations, student withdrawals, and on-site or dedicated delivery cancellations and changes. See local country terms and conditions at hpe.com/ww/learncontact.
- Learning Credits purchased as part of another HPE contract are valid for the duration of the contract, and must be redeemed and training scheduled, during that period.
- Once you purchase Learning Credits, Hewlett Packard Enterprise provides information regarding the start and end date of your redemption period.
- Unused credits are forfeited at expiration, and no extension beyond the expiration date is permitted. Additional credits can be purchased throughout the redemption period; however, new credits are subject to the same expiration date.
- Learning Credits are non-refundable.
- A valid account number is required to register. Customers are responsible for ensuring all registrations and orders are correctly identified to HPE and only authorized people within their organization use the Learning Credits.
- HPE provides an online portal so that customers can monitor their Learning Credits account balance.
- Learning Credits included as part of another HPE contract are eligible for the discounts that are applied to the associated contract. Learning Credits are not eligible for additional discounts through other HPE promotions or discount programs. Payment terms follow the associated contract.
For more information
For assistance or additional information, connect with HPE Education Services at hpe.com/ww/learncontact.
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© Copyright 2026 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
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