Secure, agile controllers for mission‑critical data.

A versatile, simplified, and flexible choice for data centers. HPE introduces an expansive and agile PCIe Gen 4.0 and 5.0 storage controller portfolio based on Broadcom® MegaRAID® technology delivering quality, performance, and security for mission-critical applications.

Optional Accessories for HPE MR408i-o / MR416i-o / MR416i-p Gen11 SPDM Storage Controllers

Warranty

The warranty for this device is 3 years parts only.

Warranty Upgrade Options

• − Response - Upgrade on-site response from next business day to same day 4 hours.
• − Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days.
• − Duration - Select duration of coverage for a period of 1, 3, or 5 years.

Warranty upgrade options can come in the form of HPE Services operational, which are sold at the HPE System level to which this product attaches

Operating System Support

• − Microsoft Windows Server*
• − Red Hat Enterprise Linux (RHEL)
• − SUSE Linux Enterprise Server (SLES)**
• − VMware ESXi***
• − Canonical Ubuntu
• − CentOS

Notes: HPE MR Compute Controllers supports the server operating systems. For more information on HPE's server operating systems and virtualization software, please visit: http://www.hpe.com/info/ossupport

* Windows 2019 is not supported on MR932. Windows 2022 and 2025 are both supported. The following SKUs will not be configurable at launch with MR932i-p, but will be supported in April 2026.

** MR Storage Administration support limitation for SLES 16. MR932i-p will not support SLE Micro 5.5, but will add support for SLE Micro 6.2 in September 2026.

*** Only ESXi 9.0 and later are supported on MR932i-p

Storage Management Software Suite

• − HPE MR Storage Administrator (MRSA)
• − HPE StorCLI
• − UEFI System Utilities (storage configuration)
• − HPE iLO6 Redfish

Please refer to https://www.hpe.com/info/scmo for more detailed information.

HPE MR Storage Administrator

The MR Storage Administrator is a web-based application that enables you to configure, monitor and troubleshoot MegaRAID (MR) storage controllers. The MR Storage Administrator graphical user interface (GUI) helps you to view, create, and manage storage configurations.

• − Configuring: HPE MR Storage Administrator enables you to configure and view status of the controllers, volumes, and drives. The device status icons are displayed on their respective pages to notify you in case of drive failures and other events that require your immediate attention. Real-time email notifications on the status of the server are sent based on your alert settings. The system errors and events are recorded and displayed in an event log file. Additionally, you can also import or clear foreign configurations.
• − Monitor: HPE MR Storage Administrator (MRSA) allows you to selectively deliver alerts to the OS system log, event log, or email based upon severity level. Additionally, individual storage devices can be viewed within the GUI.
• − Troubleshooting: HPE MR Storage Administrator displays information related to drive failures, device failures, and so on. It also provides recommendations and displays contextual links, helping you to easily locate the drives that have issues and troubleshoot them. You can also download a support log containing the devices, properties, configurations, and logs and send it to the HPE support teams for further troubleshooting.

Please refer to https://www.hpe.com/support/MRSA for more detailed information.

HPE Tech Care Service

HPE Tech Care Service is the operational support service experience for HPE products. The service goes beyond traditional support by providing access to product specific experts, an AI driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Tech Care Service delivers a customer-centric, AI driven, and digitally enabled customer experience to move your business forward. HPE Tech Care Service is available in three response levels. Basic, which provides 9x5 business hour availability and a 2-hour response time. Essential which provides a 15-minute response time 24x7 for most enterprise level customers, and Critical which includes a 6-hour repair commitment where available and outage management response for severity 1 incidents.

https://www.hpe.com/services/techcare

HPE Lifecycle Services

HPE Lifecycle Services provide a variety of options to help maintain your HPE systems and solutions at all stages of the product lifecycle. A few popular examples include:

• − Lifecycle Install and Startup Services: Various levels for physical installation and power on, remote access setup, installation and startup, and enhanced installation services with the operating system.
• − HPE Firmware Update Analysis Service: Recommendations for firmware revision levels for selected HPE products, taking into account the relevant revision dependencies within your IT environment.
• − HPE Firmware Update Implementation Service: Implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment.
• − Implementation assistance services: Highly trained technical service specialists to assist you with a variety of activities, ranging from design, implementation, and platform deployment to consolidation, migration, project management, and onsite technical forums.
• − HPE Service Credits: Access to prepaid services for flexibility to choose from a variety of specialized service activities, including assessments, performance maintenance reviews, firmware management, professional services, and operational best practices.

Notes: To review the list of Lifecycle Services available for your product go to:

https://www.hpe.com/services/lifecycle

For a list of the most frequently purchased services using service credits, see the HPE Service Credits Menu

Other Related Services from HPE Services

HPE Education Services

Training and certification designed for IT and business professionals across all industries. Broad catalog of course offerings to expand skills and proficiencies in topics ranging from cloud and cybersecurity to AI and DevOps. Create learning paths to expand proficiency in a specific subject. Schedule training in a way that works best for your business with flexible continuous learning options.

https://www.hpe.com/services/training

Defective Media Retention

An option available with HPE Complete Care Service and HPE Tech Care Service and applies only to Disk or eligible SSD/Flash Drives replaced by HPE due to malfunction.

Consult your HPE Sales Representative or Authorized Channel Partner of choice for any additional questions and service options.

Parts and Materials

HPE will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.

Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating manual, product QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services.

How to Purchase Services

Services are sold by Hewlett Packard Enterprise and Hewlett Packard Enterprise Authorized Service Partners:

• − Services for customers purchasing from HPE or an enterprise reseller are quoted using HPE order configuration tools.
• − Customers purchasing from a commercial reseller can find services at https://ssc.hpe.com/portal/site/ssc/

AI Powered and Digitally Enabled Support Experience

Achieve faster time to resolution with access to product-specific resources and expertise through a digital and data driven customer experience

Sign into the HPE Support Center experience, featuring streamlined self-serve case creation and management capabilities with inline knowledge recommendations. You will also find personalized task alerts and powerful troubleshooting support through an intelligent virtual agent with seamless transition when needed to a live support agent.

https://support.hpe.com/hpesc/public/home/signin

Consume IT On Your Terms

GreenLake is the cloud to run and manage your entire hybrid landscape—private, public, and edge. It helps you to:

• − Streamline IT Operations across compute, storage, and networking without the chaos
• − Unify and secure data, as you move faster
• − Accelerate AI, from pilot to production

The result: greater operational efficiency, lower TCO, and faster AI delivery—all from one unified, intelligent platform built for today’s hybrid enterprise.