HPE Compute Ops Management

Compute Ops Management is designed to seamlessly monitor, manage and gain visibility of your distributed computing environment from a single pane of glass. Compute Ops Management is offered in a single-tier subscription model.

Key capabilities of the platform includes (but are not limited to):

• – Fleet Server Management
• – Server Lifecycle Management

  • • Seamless firmware upgrades with Intelligent delta-based updates
  • • Group-based firmware management that can be scheduled or on-demand
  • • Serial and parallel firmware updates with ‘Stop on failure’ option
  • • Automatic and on-demand iLO firmware updates
  • • Firmware update with iSUT & AMS integration along with BIOS settings
  • • Ability to support RAID0, RAID1 and RAID5 storage configurations
  • • Automatic update of firmware baseline
  • • Set group firmware baseline and compliance monitoring and in-app alert
  • • Automatic and on-demand firmware compliance checking
  • • OS Image deployment
• – Supportability

  • • Automatic creation of HPE support cases for critical serviceable events
  • • Notification of critical hardware alerts via in-app and email notifications
  • • On-demand firmware compliance reporting
  • • Ability to track audit logs on individual servers via the Activity tab
  • • Remote console into respective iLOs using a web browser with HTML5 support
  • • Exporting the server inventory from the COM UI
• – Identity & Access Management

  • • Role-based Access Control (RBAC)
  • • Single Sign-on (SSO)
  • • Resource-level restriction policies (RRP)
• – Sustainability insights

  • • Power, cost and carbon emission data (historical and projection)
  • •
• – Multi-platform support

  • • Please see supported platform list
• – Integrations

  • • REST API support
  • • VMware vCenter Lifecycle Manager (vLCM) plug-in module
• – HPE Compute Ops Management simplifies the management of compute operations by providing a centralized cloud-based platform. It now includes integration with VMware vSphere Lifecycle Manager (vLCM), allowing for easy firmware and driver updates for HPE ProLiant Servers directly from the vCenter console.

Subscription

Compute Ops Management is offered as a subscription service. A 3-year subscription to HPE Compute Ops Management is added by default when ordering an HPE ProLiant Gen11 rack, tower, MicroServer, HPE Alletra Storage server, or HPE StoreEasy Storage.

When purchasing, the customer will need to choose from the following attributes:

• – Tier: Single tier licensing model
• – Term: 1 year, 3 years or 5 years
• – Platform: Select the HPE Server Platform family to manage
• – Billing Model: SaaS
• – Billing Frequency: Upfront

Alternatively, customers can purchase and use HPE Compute Ops Management with existing qualifying servers they may already own, or purchase and use with a new qualifying server purchase through HPE or through an authorized HPE Partner. The current attributes are available when purchasing standalone Compute Ops Management subscription:

• – Tier: Single tier licensing model
• – Term: 1 year, 3 years or 5 years
• – Platform: Select the HPE Server Platform family to manage
• – Billing Model: SaaS
• – Billing Frequency: Upfront

Supported Devices

The devices supported for use with Compute Ops Management can be found here

HPE Services

No matter where you are in your digital transformation journey, you can count on HPE Services to deliver the expertise you need when, where, and how you need it. From planning to deployment, ongoing operations and beyond, our experts can help you realize your digital ambitions.

https://www.HPE.com/services

Consulting Services

No matter where you are on your journey to hybrid cloud, experts can help you map out your next steps. From determining what workloads should live where, to handling governance and compliance, to managing costs, our experts can help you optimize your operations.

https://www.HPE.com/services/consulting

HPE Managed Services

HPE runs your IT operations, providing services that monitor, operate, and optimize your infrastructure and applications, delivered consistently and globally to give you unified control and let you focus on innovation.

HPE Managed Services | HPE

Operational services

Optimize your entire IT environment and drive innovation. Manage day-to-day IT operational tasks while freeing up valuable time and resources. Meet service-level targets and business objectives with features designed to drive better business outcomes.

https://www.HPE.com/services/operational

HPE Complete Care Service

HPE Complete Care Service is a modular, edge-to-cloud IT environment service designed to help optimize your entire IT environment and achieve agreed upon IT outcomes and business goals through a personalized experience. All delivered by an assigned team of HPE Services experts. HPE Complete Care Service provides:

• − A complete coverage approach – edge-to-cloud
• − An assigned HPE team
• − Modular and fully personalized engagement
• − Enhanced Incident Management experience with priority access
• − Digitally enabled and AI driven customer experience

https://www.HPE.com/services/completecare

HPE Tech Care Service

HPE Tech Care Service is the operational support service experience for HPE products. The service goes beyond traditional support by providing access to product specific experts, an AI driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Tech Care Service delivers a customer-centric, AI driven, and digitally enabled customer experience to move your business forward. HPE Tech Care Service is available in three response levels. Basic, which provides 9x5 business hour availability and a 2-hour response time. Essential, which provides a 15-minute response time 24x7 for most enterprise level customers, and Critical, which includes a 6-hour repair commitment where available and outage management response for severity 1 incidents.

https://www.HPE.com/services/techcare

HPE Lifecycle Services

HPE Lifecycle Services provide a variety of options to help maintain your HPE systems and solutions at all stages of the product lifecycle. A few popular examples include:

• − Lifecycle Install and Startup Services: Various levels for physical installation and power on, remote access setup, installation and startup, and enhanced installation services with the operating system.
• − HPE Firmware Update Analysis Service: Recommendations for firmware revision levels for selected HPE products, taking into account the relevant revision dependencies within your IT environment.
• − HPE Firmware Update Implementation Service: Implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment.
• − Implementation assistance services: Highly trained technical service specialists to assist you with a variety of activities, ranging from design, implementation, and platform deployment to consolidation, migration, project management, and onsite technical forums.
• − HPE Service Credits: Access to prepaid services for flexibility to choose from a variety of specialized service activities, including assessments, performance maintenance reviews, firmware management, professional services, and operational best practices.

Notes: To review the list of Lifecycle Services available for your product go to: https://www.HPE.com/services/lifecycle

For a list of the most frequently purchased services using service credits, see the HPE Service Credits Menu

Other Related Services from HPE Services

HPE Education Services

Training and certification designed for IT and business professionals across all industries. Broad catalogue of course offerings to expand skills and proficiencies in topics ranging from cloud and cybersecurity to AI and DevOps. Create learning paths to expand proficiency in a specific subject. Schedule training in a way that works best for your business with flexible continuous learning options.

https://www.HPE.com/services/training

HPE Compute Ops Management - OneView Edition (requires subscription)

Manage your HPE Synergy and OneView instances remotely from within the HPE GreenLake platform. HPE Compute Ops Management - OneView Edition enables you to:

• – Have a cohesive experience for managing both HPE Synergy and ProLiant servers
• – Access multiple sites from a centralized cloud-based console
• – Manage all connected appliances from a single login
• – Ensure consistency across server profiles/appliances

HPE has created a new service, called HPE Compute Ops Management - OneView Edition, that will allow customers to have a cloud experience for their HPE OneView instances from within HPE GreenLake cloud. This add-on subscription service aggregates connections to locations running HPE OneView appliances and provides customers with a centralized, cloud-based console for multi-site management support, with enhanced appliance configuration consistency, reporting, analytics, and support automation.

HPE OneView instances must be running at a minimum of version 8.4

Key capabilities of the platform includes (but not limited to):

• – OneView Appliance onboard process (OV-cloud adapter)
• – Connected appliance details (IP/FQDN, version, type)
• – Full server inventory view
• – Server resource alerts
• – Server profile association and base inventory
• – Unification of OneView Server Inventory with COM Server Inventory
• – HPE GreenLake Sustainability Insight Center power and thermal utilization integration, including server location data
• – Upgrade HPE OneView from HPE COM-OneView Edition
• – Copy server profile templates between HPE OneView appliances
• – Automatically tracking of settings compliance
• – Upfront Billing
• – Subscription + Consumption model

Platforms supported (within OneView support matrix):

• – HPE ProLiant – Gen8 and newer
• – HPE Synergy – Gen9 and newer
• – HPE Apollo – Gen9 and newer
• – HPE Superdome – Flex and newer

To use HPE or Compute Ops Management - OneView Edition, a subscription must be purchased.

SKU= S0P96AAE HPE Compute Ops Management - OneView Edition.

24x7 support is included with the subscription at no additional charge. The HPE Services Team will assist users with HPE GreenLake account setup and Compute Ops Management - OneView Edition questions and issues.

Subscription

• – Licensed per server device
• – Initiated with a minimum commit for billing
• – Priced on the number of devices that you license for connection to COM-OneView Edition
• – Billed monthly with 1/3/5yr term payment
• – Additional server devices added during the month, above the minimum, are billed within a consumption model monthly usage above the minimum.

Startup and Configuration

Getting your HPE Compute Ops Management - OneView Edition application ready to manage your HPE qualifying synergy infrastructure requires a few simple steps.

• 1. Set up HPE GreenLake account.
• 2. Add a Compute Ops Management - OneView Edition service subscription key.
• 3. The Compute Ops Management - OneView Edition features are displayed in the Compute Ops Management UI only when a service subscription is installed.
• 4. Prepare HPE OneView appliances for management.
• 5. Verify HPE OneView appliance connectivity and access.
• 6. Generate and copy appliance IDs.
• 7. Add appliances to Compute Ops Management.
• 8. Activate appliances for management.

The complete HPE COM-OneView Edition Setup Guide can be found here.

Dynamic collaboration

Among experts, it replaces static and manual use of whiteboards, sticky notes, emails, and spreadsheets. The single integrated platform provides ‘one view’ across the converged infrastructure, enabling collaboration through real-time, context-sensitive information sharing.

HPE OneView continues to advance software-defined intelligence with a new updated user interface for provisioning, updating, and integrating compute, storage, and networking infrastructure. This UI update makes HPE OneView even easier to use.

Notes:

– COM subscription customers do not need to purchase a COM-OVE SKU if they do not have HPE OneView or do not need to manage HPE Synergy environments from COM console.

– Only one subscription per workspace is supported. Any attempt to add more than one subscription in a HPE Compute Ops Management workspace will not be supported.

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