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Data sheet

HPE Education ServicesDigital Learner

Table of Contents

Table of Contents

    Anytime, anywhere learning to build and sustain IT skills

    Digital Learner is a subscription‑based, continuous learning solution that helps organizations attract, retain, and develop IT talent while keeping skills aligned to evolving business and technology needs. It provides flexible access to HPE technical training across products and technologies, supporting workforce readiness and performance.


    As skills requirements accelerate and shortages increase, organizations need scalable learning solutions that support ongoing development. Digital Learner delivers modern, digital‑first learning experiences that enable users to build skills at their own pace—anytime, anywhere.

    The solution includes self‑paced courses, expert‑led videos, hands‑on practice labs, curated learning paths, and digital badges. With predictable subscription pricing and global access, Digital Learner helps organizations increase productivity, improve employee satisfaction, and strengthen talent retention with minimal disruption.

    A continuous learning channel to keep skills updated

    HPE Digital Learner is a subscription-based learning solution that provides training for HPE products and technologies. It includes self‑paced courses, videos, practice labs, curated learning paths, digital badges, and more. With subscription services, training costs are more predictable and provide flexibility to meet modern training needs.

    This innovative approach provides several benefits:

    • Boosts the knowledge and skills of organizations using HPE technologies
    • Offers a unique opportunity to access learning content anytime, anywhere—to answer a quick question, solve an unexpected problem, and inspire creativity
    • Provides access to bite-sized training created by top HPE experts
    • Increases employee satisfaction and enhances performance and productivity, helping to improve staff retention and attract top IT talent
    • Predicts and reduces training costs with minimal disruption to your business

    Subscription services and components

    Digital Learner is available in bronze, silver, and gold subscription tiers. Each subscription includes a one‑year term and access to training content based on the selected level. See Table 1. Digital Learner components and features for more details.


    Digital Learner Bronze

    • One‑year subscription
    • One named user license
    • Access to all HPE technology eLearning, including HPE technology learning paths

    Digital Learner Silver

    • One‑year subscription
    • One named user license
    • Access to all HPE technology eLearning, including HPE technology learning paths
    • Access to all IT and business skills eLearning content

    Digital Learner Gold

    • One‑year subscription
    • One named user license
    • Access to all HPE technology eLearning, including HPE technology learning paths
    • Access to all IT and business skills eLearning content
    • Up to three eligible virtual instructor‑led training (VILT) courses

    Enterprise subscription options are available beginning with five user seats. See Table 2. Digital Learner enterprise options for details.

    Digital Learner subscription components

    Table 1. Digital Learner components and features

    Component

    Description

    Bronze

    Silver

    Gold

    Digital Learner

    platform

    This advanced platform delivers eLearning content curated for you and your team on an ongoing basis, including digital badge incentives.

    Yes

    Yes

    Yes

    With five or more users, we can provide access to reporting and metrics to analyze individual and team performance.

    Yes

    Yes

    Yes

    HPE technology eLearning (learning paths)

    HPE technology learning paths are a sequence of curated courses designed to keep your skills current on HPE core technologies, covering the latest tools, innovations, and processes. Every Digital Learner subscription level includes access to HPE technology learning paths—see the full list of available learning paths on Digital Learner content library.

    Yes

    Yes

    Yes

    Training labs

    Many HPE technology learning paths include access to HPE training labs, providing hands-on practice in a simulated environment for reinforced learning.

    Yes

    Yes

    Yes

    Learning paths

    Learning paths within the Digital Learner portal are designed to expand proficiency in a specific subject and facilitate comprehensive studying.

    Yes

    Yes

    Yes

    Post-training learning

    boosts


    After completing courses on HPE technologies, learners receive follow-up emails with training-related questions at specified intervals. These questions reinforce lessons learned within the course to heighten memory retention of learning over time.

    Yes

    Yes

    Yes

    Ask an instructor

    Learners working on HPE technology courses may submit questions to an HPE subject matter expert.

    Yes

    Yes

    Yes

    Social learning

    Digital Learner is a gateway to the HPE digital community, providing online access to experts available for Q and A, as well as peer mentoring opportunities for a peer-to-community experience. Learners may also share with each other and engage with HPE subject matter experts through discussion forums.

    Yes

    Yes

    Yes

    Verifiable digital badges

    The training available in Digital Learner allows users to earn verifiable digital badges. Through the badge program, earners can track learning achievements, monitor their training journey, and share their badges with their professional network. To learn more about the program and browse available badges, visit the digital badge page.

    Yes

    Yes

    Yes

    Webinars and virtual events

    Learners have ongoing access to webinars and virtual events (led by HPE experts) within the Digital Learner portal.

    Yes

    Yes

    Yes


    IT and business skills eLearning


    In addition to HPE technology training, Digital Learner offers a wide variety of training on subjects such as IT, business skills, programming, sustainability, power skills, productivity, and collaboration tools. To see a comprehensive list of topics included, download the Digital Learner IT and business skills catalog.

    No

    Yes

    Yes

    Virtual instructor-led training (VILT)

    Attend up to three eligible VILT courses. VILT courses are live, scheduled classes led by experienced instructors and industry leaders in a virtual classroom. They include comprehensive course materials and provide an interactive learning experience. VILT course topics include ITIL® 4, AI, compute, networking, and many more, with new courses added regularly. Explore the Gold VILT schedule to see current availability.

    No

    No

    Yes


    Office hours


    Office hours are live, online, publicly scheduled sessions with an experienced HPE instructor focusing on HPE technology topics. The trainer serves as a coach to enhance the learning experience through a live question and answer session.

    Office hours provide a productive online environment, simulating an online classroom with interactive features such as VoIP conference, Q and A tool, whiteboard, hands-up button, and many other features to run a classroom-like online experience.

    No

    No

    Yes

    Table 2. Digital Learner enterprise options

    Component

    Description

    Eligibility

    Digital Learner team

    Feature that enables HPE to organize purchased users into private, customer‑specific teams within the Digital Learner platform. Teams have access to assigned training content at the team or individual user level.

    Available with purchase of 5 or more bronze, silver, or gold licenses

    Team leader

    Assigned user within a customer team with access to standard team‑level metrics and reporting.

    Available with purchase of 5 or more licenses

    Metrics and reporting

    Built‑in metrics and standard reporting on training progress and status, accessible through the Digital Learner portal by assigned team leaders.

    Available with assigned team leader

    Private portal

    Customer‑branded Digital Learner portal including customer logo, custom navigation colors, header and footer, and custom banners.

    Available with purchase of 10 or more licenses

    Hosting of customer-provided learning content


    Ability to host and access customer‑provided eLearning content within the private portal, alongside HPE training. Includes hosting of up to 10 course uploads at no charge with a customer‑branded portal.

    Available with private customer portal

    Digital Learner portal access

    Access to the Digital Learner portal and eLearning content is available 24x7, 365 days a year, except during planned maintenance periods. HPE will provide advance email notification for any planned outages.

    Customer responsibilities

    For any Digital Learner subscription, Customer will be responsible for ensuring that end-user network and equipment meet the minimum technical requirements as specified by HPE.

    For all Digital Learner subscriptions, the Customer is responsible for ensuring that end‑user networks and equipment meet the minimum technical requirements specified by HPE.

    For Digital Learner enterprise subscriptions, the Customer has additional responsibilities to enable delivery of services through a private team or portal:

    • Notify HPE promptly when a named user no longer requires access or leaves the organization to prevent continued access
    • Provide HPE with a list of users to be granted access, including first name, last name, company, email address, and country of residence
    • If applicable, provide a subset list of named users to whom user seats should be assigned
    • Designate at least one named user as a team leader (maximum of two team leaders)
    • Ensure designated team leaders access self‑service standard reports within the portal
    • Designate a single point of contact to coordinate subscription setup activities, including user access, learning path selection, team configuration, team leaders, private portal branding, and, where applicable, SSO integration

    General provisions and other exclusions

    Digital Learner subscription services apply to one named user per license at the time of purchase and are non‑transferable.


    Third‑party training courses and third‑party‑delivered training are excluded unless expressly stated. All services are governed by the HPE Education Services terms applicable to the Customer’s country (available at hpe.com/ww/learncontact).


    Subscriptions may not be terminated by the Customer prior to the end of the subscription term. Any unused service features at the end of the term are forfeited, and no credits or refunds are provided for unused services.

    Data protection


    HPE may process Customer business contact information solely for the purpose of delivering the Digital Learner services. As the data controller, HPE will protect such information using appropriate technical and organizational measures and process it in accordance with the HPE Privacy Policy and applicable laws. HPE retains no ownership rights to Customer business contact information.


    Where Customer receives personal data relating to HPE employees, Customer agrees to protect such data in accordance with its own privacy policies and applicable laws.

    Ordering information

    To obtain additional information or to place an order for a Digital Learner subscription, contact your local HPE sales representative and reference the product numbers listed in Table 3.

    Digital Learner subscriptions may also be purchased using HPE Education Services – Learning Credits.


    Table 3. Digital Learner part numbers

    Service name

    Part number

    Subscription service


    Digital Learner Bronze Subscription

    HR2R4 A1/E/AC/AAE*

    Digital Learner Silver Subscription

    HR2R5 A1/E/AC/AAE*

    Digital Learner Gold Subscription

    HR2R6 A1/E/AC/AAE*

    Enterprise options


    Digital Learner Team and Team Reporting add‑on (license quantities 5+)

    HV9W1 A1/E/AC

    Digital Learner 1‑year Private Portal add‑on for bronze, silver, or gold (license quantities 20+)

    HV9W2 A1/E/AC

    Digital Learner – Annual customer‑provided content stored or hosted (1 GB)

    HA0Z0 A1/E/AC

    * Self‑service purchase SKU available through Digital Learner.


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