HPE Digital Learner Bronze, Silver, and Gold subscription services
Table of Contents
- HPE Digital Learner—anytime, anywhere learning to attract, retain, and develop top talent
- A continuous learning channel to keep skills updated
- Subscription services and components
- HPE Digital Learner subscription components
- HPE Digital Learner portal access
- Customer responsibilities
- General provisions and other exclusions
- Ordering information
- Learn more
HPE Digital Learner—anytime, anywhere learning to attract, retain, and develop top talent
HPE Digital Learner delivers a continuous learning channel, which is reshaping every aspect of how companies attract and retain top IT talent. Successful learning programs deliver high-caliber talent who have the strategic skills to pave the way for exceptional business outcomes.
By 2025, 90% of global organizations will experience a skills crisis. This will cost $6.5T in delayed product releases, decreased customer satisfaction, and missed revenue goals. In fact, 52% of organizations are already experiencing the impacts of skills shortages.
Executives realize an urgency to nurture, retain, and attract highly skilled IT workers and meet their demands for learning progression and skills development. Millennials and Gen Z work, think, consume information, and learn differently from past generations. They demand more from digital systems and business processes and are less forgiving of companies that struggle to be progressive. This is where digital learning thrives, providing convenient and flexible solutions to accommodate your pace, schedule, and learning preferences. In fact, 78% of IT professionals believe that online, self-paced, and instructor-led have more effective ways of learning technical skills.
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HPE Digital Learner is a subscription-based learning solution that provides training for HPE products and technologies. It includes self‑paced courses, videos, practice labs, curated learning paths, digital badges, and more. With subscription services, training costs are more predictable and provide flexibility to meet modern training needs.
This innovative approach provides several benefits:
- Boosts the knowledge and skills of organizations using HPE technologies
- Offers a unique opportunity to access learning content anytime, anywhere—to answer a quick question, solve an unexpected problem, and inspire creativity
- Provides access to bite-sized training created by top HPE experts
- Increases employee satisfaction and enhances performance and productivity, helping to improve staff retention and attract top IT talent
- Predicts and reduces training costs with minimal disruption to your business
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The following information outlines the training and additional learning content provided with an HPE Digital Learner Bronze, Silver, or Gold subscription. See Table 1. HPE Digital Learner components and features for more details.
HPE Digital Learner Bronze
- One-year term
- Subscription provides the following:
- One named user license
- Access to all HPE technology eLearning (HPE technology learning paths) for a named user seat
HPE Digital Learner Silver
- One-year term
- Subscription provides the following:
- One named user license
- Access to all HPE technology eLearning (HPE technology learning paths) for a named user seat
- Access to all IT and business skills eLearning content for a named user seat
HPE Digital Learner Gold
- One-year term
- Subscription provides the following:
- One named user license
- Access to all HPE technology eLearning (HPE technology learning paths) for a named user seat
- Access to all IT and business skills eLearning content for a named user seat
- Up to three eligible virtual instructor-led training (VILT) courses for a named user seat
Enterprise options are available beginning with five user seats. See Table 2. HPE Digital Learner enterprise options for details.
| Component | Description | Bronze | Silver | Gold |
|---|---|---|---|---|
| HPE Digital Learner platform | This advanced platform delivers eLearning content curated for you and your team on an ongoing basis, including digital badge incentives. | Yes | Yes | Yes |
| With five or more users, we can provide access to reporting and metrics to analyze individual and team performance. | Yes | Yes | Yes | |
| All HPE technology eLearning (HPE technology learning paths) | HPE technology learning paths are a sequence of curated courses designed to keep your skills current on HPE core technologies, covering the latest tools, innovations, and processes. Every HPE Digital Learner subscription level includes access to HPE technology learning paths—see the full list of available learning paths on HPE Digital Learner content library . | Yes | Yes | Yes |
| Virtual Labs (vLabs) | Many HPE technology learning paths include access to HPE vLabs, providing hands-on practice in a simulated environment for reinforced learning. | Yes | Yes | Yes |
| Learner Paths | Learning paths within the HPE Digital Learner portal are designed to expand proficiency in a specific subject and facilitate comprehensive studying. | Yes | Yes | Yes |
| Post-training learning boosts | After completing courses on HPE technologies, learners receive follow-up emails with training-related questions at specified intervals. These questions reinforce lessons learned within the course to heighten memory retention of learning over time. | Yes | Yes | Yes |
| Ask an instructor | Learners working on HPE technology courses may submit questions to an HPE subject matter expert. | Yes | Yes | Yes |
| Social learning: – Peer-to-community – Peer-to-peer | HPE Digital Learner is a gateway to the HPE digital community, providing online access to experts available for Q and A, as well as peer mentoring opportunities for a peer-to-community experience. Learners may also share with each other and engage with HPE subject matter experts through discussion forums. | Yes | Yes | Yes |
| Verifiable digital badges | The training available in HPE Digital Learner allows users to earn verifiable digital badges. Through the badge program, earners can track learning achievements, monitor their training journey, and share their badges with their professional network. To learn more about the program and browse available badges, visit the digital badge page . | Yes | Yes | Yes |
| Webinars and virtual events | Learners have ongoing access to webinars and virtual events (led by HPE experts) within the HPE Digital Learner portal. | Yes | Yes | Yes |
| IT and business skills eLearning | In addition to HPE technology training, HPE Digital Learner offers a wide variety of training on subjects such as IT, business skills, programming, sustainability, power skills, productivity, and collaboration tools. To see a comprehensive list of topics included, download the HPE Digital Learner IT and business skills catalog . | No | Yes | Yes |
| Virtual instructor-led training (VILT) | Attend up to three eligible VILT courses. VILT courses are live, scheduled classes led by experienced instructors and industry leaders in a virtual classroom. They include comprehensive course materials and provide an interactive learning experience. VILT course topics include ITIL® 4, AI, compute, networking, and many more, with new courses added regularly. Explore the Gold VILT schedule to see current availability. | No | No | Yes |
| Office hours | Office hours are live, online, publicly scheduled sessions with an experienced HPE instructor focusing on HPE technology topics. The trainer serves as a coach to enhance the learning experience through a live question and answer session. Office hours provide a productive online environment, simulating an online classroom with interactive features such as VoIP conference, Q and A tool, whiteboard, hands-up button, and many other features to run a classroom-like online experience. | No | No | Yes |
Table 2 . HPE Digital Learner enterprise options
| Component | Description | Eligibility |
|---|---|---|
| HPE Digital Learner team | HPE Digital Learner team is a feature that allows HPE to organize unique groups of purchased users, by customer, within the HPE Digital Learner platform. Customer teams within the HPE Digital Learner platform are private and have access to HPE Digital Learner training content assigned to the customer’s team or individual users within a team. | |
| HPE Digital Learner team leader | An HPE Digital Learner team leader is an assigned user within the customer’s team that has access privileges to standard metrics and reporting for the team to which they are assigned. | Available with purchase of 5 or more Bronze, Silver, or Gold licenses |
| Metrics and reporting | Metrics and standard reporting on team training progression and status is built into HPE Digital Learner and is accessible from the HPE Digital Learner portal. Assigned team leaders have direct access to the standard HPE Digital Learner reporting and metrics within the portal. | |
| HPE Digital Learner private portal | This enterprise option includes a private customer-branded portal. Portal branding includes the following: Portal branding includes the following: customer logo, custom colors for the navigation pane and buttons, custom header and footer, and custom banners. | Available with purchase of 10 or more Bronze, Silver, or Gold licenses |
| Hosting of customer-provided learning content | The HPE Digital Learner private portal can host and provide access to customer-provided eLearning training content that complies with supported file formats and size requirements. Customer-provided content is hosted within the private portal, providing a single source for both HPE and customer-provided training content. | Hosting of up to 10 course uploads at no charge with the purchase of a customer‑branded HPE Digital Learner portal. |
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For any HPE Digital Learner subscription, Customer will be responsible for ensuring that end-user network and equipment meet the minimum technical requirements as specified by HPE.
For HPE Digital Learner enterprise subscriptions, the following are additional responsibilities of the Customer to enable HPE to provide services for content delivered through a private team in the HPE Digital Learner portal.
- Customer will be responsible for timely communication of the removal of user seat holder accounts to HPE, when no longer in the employment of the Customer or the user no longer requires access for any other reason, to prevent continued access.
- Customer will provide HPE with a list of the users (user seats) to whom access should be granted including first name, last name, company, email address, and country of residence.
- If applicable, Customer will provide HPE a list of the named users to add user seats to the HPE Digital Learner subscription to whom access should be granted including first name, last name, company, email address, and country of residence. This is a subset of named user seats.
- Customer shall appoint at least one of the named users to be a team leader in the HPE Digital Learner portal. A maximum of two team leaders may be designated.
- Customer team leader will be responsible for accessing self-service standard reports within the portal.
- Customer will designate one point of contact for coordination of subscription setup services. This includes, but is not limited to, identifying users for access to subscription services, learning path selection, team names, team leader identification, private portal branding, and when included, SSO integration.
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The HPE Digital Learner subscription services for an individual apply to one named user at the time of purchase and are nontransferable. Any third-party training course or third party–delivered training is excluded. These services are governed by the HPE Education Services terms for the respective country located at hpe.com/ww/learncontact .
Notwithstanding anything to the contrary, the following term shall apply with respect to the cancellation by the Customer: Customer may not terminate any of the subscription services set forth in this data sheet, and any service features not used within the subscription term are forfeited. Accordingly, Customer will not be entitled to a credit or refund for any unused services.
HPE will have access to Customer business contact information. As the controller of such information, HPE agrees to protect Customer’s business contact information using appropriate technical and organizational measures and only use such information in accordance with the HPE privacy policy and applicable laws (available upon request). HPE acknowledges that HPE has no right, title, or interest in any Customer business contact information.
Where HPE discloses HPE employee personal data to Customer or an HPE employee provides personal data directly to Customer, Customer agrees to protect such personal data using appropriate technical and organizational measures and only use that personal data in accordance with its privacy policies and applicable laws.
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To obtain further information or to order an HPE Digital Learner subscription, contact your local HPE sales representative and reference the product numbers in Table 3. This service may be purchased by redeeming HPE Education Learning Credits.
Table 3. HPE Digital Learner part numbers (Individual subscriptions, quantity 1+)
| Service name | Part number |
|---|---|
| Subscription service | |
| HPE Digital Learner Bronze Subscription | HR2R4 A1/E/AC/AAE * |
| HPE Digital Learner Silver Subscription | HR2R5 A1/E/AC/AAE * |
| HPE Digital Learner Gold Subscription | HR2R6 A1/E/AC/AAE * |
| Enterprise options | |
| HPE Digital Learner Team and Team Reporting Add-on with License Quantities 5 or more | HV9W1 A1/E/AC |
| HPE Digital Learner 1 Year Private Portal Add-on for Bronze, Silver, and Gold Subscription Service with License Quantities 10 or more | HV9W2 A1/E/AC |
| HPE Digital Learner Other Annual Customer Provided Content Stored or Hosted—1 GB | HA0Z0 A1/E/AC |
* This SKU is used for self-service purchase at HPE Digital Learner
© Copyright 2024 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett Packard Enterprise.
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