What's New

New Features:

• – Secure remote access to the switch and connected devices, two-factor authentication via CAC, and VM access to install updates, perform maintenance, or power down connected devices
• – Redundant remote access
• – Video resolution supporting up to 1600 x 1200 on the local port

  • Widescreen video support modes include; 1680 x 1050, 1440 x 900, 1280 x 800, 1024 x 640, 800 x 500
• – 1 local port and 1 tiering port

  • For digital appliances, the local ports will be represented by one tiering connection and one local KVM connection.
• – Tiering up to 2 levels (base plus one lower level) through the Tiering port.

Why HPE?

What is the advantage of Hewlett Packard Enterprise for you?

While you have many choices for rack and power infrastructure products, HPE offers an extensive range of rack, power, and HPE KVM products to meet all your needs. What is the HPE advantage for you? HPE can help to simplify your IT purchasing, installation, usage, and maintenance for your organization by providing a single point of contact for all your needs. The HPE KVM products are designed and developed to be used specifically with HPE servers and storage, but can be used with non-HP IT equipment as well.

What’s in the box

Each KVM IP Switch ships with the following items:

– (1) KVM IP Console Switch

– (1) Rack-mounting hardware kit

– (1) DB9-RJ45 adapter

– (1) Power jumper cable

Find the User Guide on hpe.com/info/rackandpower or on our Product Support Page

Target Applications and Markets

Network Administrators, System Administrators, Engineering Managers, Chief Information Officers, and Managers of Information Systems are all among the users who benefit from using the HPE family of console switches.

• – 24/7 data centers- The HPE KVM IP Console Switch enables staffed data centers to move people out of computer rooms while still maintaining server accessibility. Technicians can load the IP Viewer software on their local workstation at a desk or cubicle and access the servers in the computer room through a LAN/WAN connection.
• – Staffed remote sites - The HPE KVM IP Console Switch provides users with access to local KVM functions over their LAN or WAN. Remote users can access servers and perform actions as if they are standing at a local console.
• – Heterogeneous environments - The HPE KVM IP Console Switch connects to any type of server that has a standard USB KVM connection and will also connect to BladeSystems and serial devices.

Features

• – The HPE KVM IP Console Switch will support up to 2 users as 1 remote user and 1 local user.
• – Full remote KVM functionality- Remote KVM control of servers and serially attached devices at near local performance.
• – Remote and local virtual media:

  • Administrators can map local media on a workstation to a remote server in the data center or remote office to easily perform application installations or upgrades
  • A USB CD-ROM, USB DVD, USB floppy drive, or USB key can be attached directly to the HPE KVM IP Console Switch and mapped to an attached server
  • When used locally with the HPE LCD8500, USB drives can be connected to the front USB port on the Console for increased ease of use
  • Virtual media support requires the use of Virtual Media Interface Adapters
• – Tiering support:

  • Two levels of cascading are available to support up to 256 servers. When all tiers are comprised of virtual media compatible console switches and interface adapters, virtual media can be mapped to a server on any tier
• – iLO compatibility- Easily switch between remote KVM and iLO sessions directly from the IP Viewer software.
• – Local Console OSD- Displays all system-related information on the console monitor.
• – OBWI – Browser based access for management of the KVM Appliance and Interface Adapters as well as initiating a remote console session with a managed device.
• – Programmable Scanning- An evaluation of system performance can be made by sequentially scanning any or all of the computers in the system. Programmable scanning allows you to determine which computers to include as well as the duration of the connection.
• – Configuration NVRAM- NVRAM (non-volatile RAM) makes it easy to set configuration information using commands entered from the keyboard. The NVRAM stores the resulting configuration until a user decision is made to change the information, even if the unit loses power.
• – Password Protection- For protection against unauthorized users, the appliance provides a local password option for security purposes as well as individual user authentication and access rights for remote users.
• – Switch Firmware Update- The application code of the switch can be quickly and easily updated via FLASH ROM. Updates can be accomplished remotely over the LAN using the OBWI.
• – Multiple rack configurations supported:

  • Front or Rear Horizontal Rack Mount – can be installed in any standard 19” rack U slot using the provided mounting hardware;
  • Shared 1U rack space - HPE KVM IP Console Switches may be mounted behind an HPE LCD8500 1U Rackmount KVM Console or any other KVM console that supports rear side mounting in a shared 1U space
  • Side Mount – use optional rails for mounting the unit to the side of rack between the RETMA rails (only supported on HPE rack enclosures)
• – DVD virtual media support
• – Supports existing HPE Interface Adapters, backward compatible.
• – Dual-stack IPv6 with stateless auto configuration
• – HPE BladeSystem c-Class KVM Interface Adapter is available for BladeSystem c-Class servers.
• – Video support:

  • Video compression allows 1600x1200 @ 60hz or 1680 x 1050 @ 60hz 16-bit color for remote sessions without impacting performance
  • Capable of higher resolutions at increased cable distances
• – Improved security:

  • CAC support to the server
  • Keyboard, video, mouse and virtual media activity can be fully encrypted using 128-bit SSL, AES, supported encryption algorithms for remote sessions
  • Remote console sessions to the data center can be shared by other remote users. Stealth mode can also be used by administrators to monitor remote sessions without announcement.
• – LDAP included:
• – Microsoft Active Directory integration using LDAP is standard
• – Local security database on switch is also available for non-LDAP implementations
• – IP Viewer 4.1 software:
• – Supports HPE IP Console Switch with Virtual Media, HPE IP and Server Console Switches, HPE Serial Console Servers, and legacy Cat5 based HPE IP Console Switches
• – Supports remote virtual media sessions
• – Compatible with Windows and Linux clients
• – No software to install on target servers

Notes: For more information please visit https://www.hpe.com/us/en/integrated-systems/rack-power-cooling.html.

Tiering Configurations

Tiering is the ability to connect one or more switches under a single switch at the top as in a pyramid. Tiering allows an administrator to access larger numbers of servers from a single local or remote console. The HPE KVM IP Console Switch will support up to two levels of tiering under certain conditions

• – HPE KVM IP Console Switch may be cascaded to KVM switches with Virtual Media or any Cat5 based HPE KVM IP Console Switch by connecting a Cat5 cable from a server port on the top switch to the dedicated tiering port on the switch below. Interface adapters are not needed to cascade HPE KVM IP Console Switch.
• – Virtual media can be mapped to servers on any tier but only if the server is connected to an HPE KVM IP Console Switch using a Virtual Media Interface Adapter. Virtual media operation requires a Virtual Media Interface Adapter connected to an HPE KVM IP Console Switch with Virtual Media.
• – An HPE KVM IP Console Switch cannot be tiered under a legacy Cat5 based HPE Server Switch.
• – To perform a firmware upgrade for a tiered HPE KVM IP Console Switch and all attached Interface Adapters; you must connect directly to the tiered HPE KVM IP Console Switch On-Board Web Interface (OBWI).

Notes: For more information on cascading HPE KVM IP Console Switch, please visit:

https://www.hpe.com/us/en/integrated-systems/rack-power-cooling.html

HPE Tech Care Service

HPE Tech Care Service is the operational support service experience for HPE products. The service goes beyond traditional support by providing access to product specific experts, an AI-driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Tech Care Service delivers a customer-centric, AI-driven, and digitally enabled customer experience to move your business forward. HPE Tech Care Service is available in three response levels. Basic, which provides 9x5 business hour availability and a 2-hour response time. Essential which provides a 15-minute response time 24x7 for most enterprise level customers, and Critical which includes a 6-hour repair commitment where available and outage management response for severity 1 incidents.

https://www.hpe.com/services/techcare

HPE Lifecycle Services

HPE Lifecycle Services provide a variety of options to help maintain your HPE systems and solutions at all stages of the product lifecycle. A few popular examples include:

• – Lifecycle Install and Startup Services: Various levels for physical installation and power on, remote access setup, installation and startup, and enhanced installation services with the operating system.
• – HPE Firmware Update Analysis Service: Recommendations for firmware revision levels for selected HPE products, taking into account the relevant revision dependencies within your IT environment.
• – HPE Firmware Update Implementation Service: Implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment.
• – Implementation assistance services: Highly trained technical service specialists to assist you with a variety of activities, ranging from design, implementation, and platform deployment to consolidation, migration, project management, and onsite technical forums.
• – HPE Service Credits: Access to prepaid services for flexibility to choose from a variety of specialized service activities, including assessments, performance maintenance reviews, firmware management, professional services, and operational best practices.

Notes: To review the list of Lifecycle Services available for your product go to:

https://www.hpe.com/services/lifecycle

For a list of the most frequently purchased services using service credits, see the HPE Service Credits Menu

Other Related Services from HPE Services:

HPE Education Services

Training and certification designed for IT and business professionals across all industries. Broad catalogue of course offerings to expand skills and proficiencies in topics ranging from cloud and cybersecurity to AI and DevOps. Create learning paths to expand proficiency in a specific subject. Schedule training in a way that works best for your business with flexible continuous learning options.

https://www.hpe.com/services/training

Defective Media Retention

An option available with HPE Complete Care Service and HPE Tech Care Service and applies only to Disk or eligible SSD/Flash Drives replaced by HPE due to malfunction.

Consult your HPE Sales Representative or Authorized Channel Partner of choice for any additional questions and services options.

Parts and Materials

HPE will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.

Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services.

How to Purchase Services

Services are sold by Hewlett Packard Enterprise and Hewlett Packard Enterprise Authorized Service Partners:

• – Services for customers purchasing from HPE or an enterprise reseller are quoted using HPE order configuration tools.
• – Customers purchasing from a commercial reseller can find services at https://ssc.hpe.com/portal/site/ssc/

AI-Powered and Digitally Enabled Support Experience

Achieve faster time to resolution with access to product-specific resources and expertise through a digital and data-driven customer experience

Sign into the HPE Support Center experience, featuring streamlined self-serve case creation and management capabilities with inline knowledge recommendations. You will also find personalized task alerts and powerful troubleshooting support through an intelligent virtual agent with seamless transition when needed to a live support agent.

https://support.hpe.com/hpesc/public/home/signin

Consume IT On Your Terms

HPE GreenLake edge-to-cloud platform brings the cloud experience directly to your apps and data wherever they are—the edge, colocations, or your data center. It delivers cloud services for on-premises IT infrastructure specifically tailored to your most demanding workloads. With a pay-per-use, scalable, point-and-click self-service experience that is managed for you, HPE GreenLake edge-to-cloud platform accelerates digital transformation in a distributed, edge-to-cloud world.

• – Get faster time to market
• – Save on TCO, align costs to business
• – Scale quickly, meet unpredictable demand
• – Simplify IT operations across your data centers and clouds

To learn more about HPE Services, please contact your Hewlett Packard Enterprise sales representative or Hewlett Packard Enterprise Authorized Channel Partner. Contact information for a representative in your area can be found at "Contact HPE" https://www.hpe.com/us/en/contact-hpe.html

For more information

http://www.hpe.com/services