Hewlett Packard Enterprise Customer Terms

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Americas

Argentina

Customer terms for Argentina

The below terms are not used for Hewlett Packard Enterprise (“HPE”) managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)

Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)

Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Brazil

Customer terms for Brazil

The below terms are not used for HPE managed/outsourcing services.

Documents in Portuguese

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

CACPR (Caribbean, Puerto Rico & Central America)

Customer terms for CACPR

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Canada

Customer terms for Canada

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services
PDF 183KB

Chile

Customer terms for Chile

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Colombia

Customer terms for Colombia

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Ecuador

Customer terms for Ecuador

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Mexico

Customer terms for Mexico

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Peru

Customer terms for Peru

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

USA

Customer terms for USA

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Venezuela

Customer terms for Venezuela

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Asia Pacific

AEC (Pakistan/Sri Lanka/Bangladesh)

Customer terms for AEC

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Australia

Customer terms for Australia

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

China

Customer terms for China

The below terms are not used for HPE managed/outsourcing services.

Documents in Chinese

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 1.011KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Professional Services Only Terms (CTSP01)
Used for purchasing HPE professional services
PDF 536KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 218KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 249KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Indonesia

Customer terms for Indonesia

The below terms are not used for HPE managed/outsourcing services.

Documents Bilingual

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at http://www.hpe.com/software/support_options
PDF 298KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 311KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 180KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 330KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 158KB

Professional Services Only Terms (CTDS01)
Used for purchasing HPE professional services
PDF 222KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 104KB

Japan

Customer terms for Japan

The below terms are not used for HPE managed/outsourcing services.

Documents in Japanese

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Korea

Customer terms for Korea

The below terms are not used for HPE managed/outsourcing services.

Documents in Korean

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

New Zealand

Customer terms for New Zealand

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Philippines

Customer terms for Philippines

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Taiwan

Customer terms for Taiwan

The below terms are not used for HPE managed/outsourcing services.

Documents in Chinese

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Thailand

Customer terms for Thailand

The below terms are not used for HPE managed/outsourcing services.

Documents in Thai

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Vietnam

Customer terms for Vietnam

The below terms are not used for HPE managed/outsourcing services.

Documents in Vietnamese

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Countries not listed above

Customer terms for Asia Pacific countries not listed above

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Europe & Middle East

Austria

Customer terms for Austria

The below terms are not used for HPE managed/outsourcing services.

Documents in German

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Belgium

Customer terms for Belgium

The below terms are not used for HPE managed/outsourcing services.

Documents in Dutch

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 205KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Bulgaria

Customer terms for Bulgaria

The below terms are not used for HPE managed/outsourcing services.

Documents in Bulgarian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Croatia

Customer terms for Croatia

The below terms are not used for HPE managed/outsourcing services.

Documents in Croatian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Czech Republic

Customer terms for Czech Republic

The below terms are not used for HPE managed/outsourcing services.

Documents in Czech

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 205KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Denmark

Customer terms for Denmark

The below terms are not used for HPE managed/outsourcing services.

Documents in Danish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Supplemental Data Sheet Terms for Support for Greenland and the Faroe Island (CTSS01)
Used for purchasing HPE support services in Greenland and the Faroe Island . (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)

Finland

Customer terms for Finland

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in Finish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

France

Customer terms for France

The below terms are not used for HPE managed/outsourcing services.

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Germany

Customer terms for Germany

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 205KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in German

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Greece

Customer terms for Greece

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in Greek

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Hungary

Customer terms for Hungary

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in Hungarian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Ireland

Customer terms for Ireland

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 210KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 196KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 205KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Israel

Customer terms for Israel

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in Hebrew

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Italy

Customer terms for Italy

The below terms are not used for HPE managed/outsourcing services.

Documents in Italian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 205KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Luxembourg

Customer terms for Luxembourg

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 205KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Montenegro

Customer terms for Montenegro

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Netherlands

Customer terms for Netherlands

The below terms are not used for HPE managed/outsourcing services.

Documents in Dutch

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Norway

Customer terms for Norway

The below terms are not used for HPE managed/outsourcing services.

Documents in Norwegian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 380KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 380KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 380KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 380KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portugal

Customer terms for Portugal

The below terms are not used for HPE managed/outsourcing services.

Documents in Portuguese

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Romania

Customer terms for Romania

The below terms are not used for HPE managed/outsourcing services.

Documents in Romanian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)

Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Russia

Customer terms for Russia

Contact your local HPE Sales Rep. to receive local terms. Worldwide terms are not acceptable for business in Russia.

Documents in Russian

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Documents in English

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 213KB

Serbia

Customer terms for Serbia

The below terms are not used for HPE managed/outsourcing services.

Documents in Serbian

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Slovakia

Customer terms for Slovakia

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in Slovak

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Spain

Customer terms for Spain

The below terms are not used for HPE managed/outsourcing services.

Documents in Spanish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Sweden

Customer terms for Sweden

The below terms are not used for HPE managed/outsourcing services.

Documents in Swedish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Switzerland

Customer terms for Switzerland

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in German

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Turkey

Customer terms for Turkey

The below terms are not used for HPE managed/outsourcing services.

Documents in Turkish

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

UK

Customer terms for UK

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Countries not listed above

Customer terms for Europe & Middle East Countries

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)

Used for purchasing HPE hardware, software licenses, support, and professional services.  (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group.  Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options

PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01and CTDS01)

Used for purchasing HPE support services.  (NOTE:  Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)

PDF 221KB

Portfolio Terms (CTPF01)

Used for purchasing HPE hardware, software licenses, support, and professional services.  (NOTE:  Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)

PDF 199KB

Support Only Terms (CTSP01)

Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).

PDF 175KB

Professional Services Only Terms (CTPS01)

Used for purchasing HPE professional services

PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)

Additional terms required when purchasing certain HPE support services.  Not required for hardware and software support provided by HPE Software group.

PDF 311KB

Software-as-a-Service Terms (CTSAAS02)

Used for purchasing HPE SaaS services.

PDF 183KB

Africa

Arabic (any Arabic speaking countries in Africa)

Customer terms for Arabic speaking countries

The below terms are not used for HPE managed/outsourcing services.

Documents in Arabic

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Kenya

Customer terms for Kenya

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Morocco

Customer terms for Morocco

The below terms are not used for HPE managed/outsourcing services.

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Nigeria

Customer terms for Nigeria

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

South Africa

Customer terms for South Africa

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Tunisia

Customer terms for Tunisia

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)

Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Countries not listed above

Customer terms for Africa countries not listed above

The below terms are not used for HPE managed/outsourcing services.

Documents in English

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB

Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
PDF 183KB

Documents in French

Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Supplemental Data Sheet for Support do not apply to hardware and software support provided by HPE Software group. Additional terms for hardware and software support provided by the HPE Software group are accessible at https://www.hpe.com/software/support_options
PDF 244KB

Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Used for purchasing HPE support services. (NOTE: Supplemental Data Sheet Terms for Support do not apply to hardware and software support provided by HPE Software group.)
PDF 221KB

Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: Certain HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
PDF 199KB

Support Only Terms (CTSP01)
Used for purchasing HPE support services that don't require Supplemental Data Sheet Terms for Support (CTDS01):e.g. MPS (Managed Print Services).
PDF 175KB

Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
PDF 80.3KB

Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing certain HPE support services. Not required for hardware and software support provided by HPE Software group.
PDF 311KB