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Take advantage of a variety of comprehensive support services to tailor storage to your business needs, free up valuable IT resources, optimise your investment, resolve issues before they affect operations and ensure peak storage health and speeds.
Choose the HPE Nimble Storage services right for you from our HPE Nimble Storage Proactive Support Manager service. Focus on innovation and pressing business needs by offloading a broad set of support and management practices to a dedicated account manager.
Leverage your assigned point of contact who will track every support case and perform regular proactive storage support health checks throughout the week.
Resolve data storage management issues before they can affect operations. We’ll align your storage support with your needs and HPE Nimble Storage best practices, and will assist in training your IT teams to become proficient.
Drive rapid service request resolution through comprehensive communication and reporting delivered weekly, bi-weekly or monthly by our Proactive Support Managers and functional experts.
Meet specific HPE Nimble Storage support needs, and move quickly and successfully to your preferred outcomes with these targeted HPE Nimble Storage services.
Get your HPE Nimble Storage array up quickly with installation and data migration services. We will deploy your array and walk you through the installation and the enabling of its networking, SAN, management and InfoSight management software functions.
Properly upgrade your HPE Nimble Storage array. This fixed-price service includes the upgrading of components on a single existing array, including adding or upgrading eligible cache, expansion shelves, NICs and controllers.
Simplify the data migration of your existing storage environment to the new HPE Nimble Storage environment with minimal impact on your operations leveraging HPE Pointnext methodology, resources, and tools tailored to your needs and size.
Take advantage of the full power of HPE Nimble Storage using these HPE products and services.
What is the HPE Nimble Storage Proactive Support Manager (HPE Nimble Storage PSM) Service?
Answer: HPE Nimble Storage PSM is a liaison service that acts as your trusted advisor and an extension of your team that will be with you every step of the way. The service provides a smooth transition from install, to integration, to break/fix, through expansion.
Will Cisco and HPE Nimble Storage continue to support SmartStack customers?
Answer: Absolutely. Any customer with a current support contract can continue to call Cisco and HPE Nimble Storage directly for support. Joint customers who have already purchased Cisco Solution Support for Critical Infrastructure and have a current support contract can continue to use Cisco Solution Support.
In a world where everything computes, HPE Pointnext is the trusted partner that can guide you on your digital transformation journey, and help point you towards what’s next.
HPE Nimble Storage Proactive Support Manager Service
HPE Nimble Storage Array Startup Service
HPE Nimble Storage Foundation Care Support Services
HPE Data Migration Services for HPE Nimble Storage
HPE Nimble Storage Array Upgrade Service