Operational Support Services
Turn ideas into business value faster
The HPE Operational Support Services experience will help you manage the day-to-day IT operational tasks while also freeing up resources to help your business stay ahead of the competition.
Get the service experience you expect
Achieve your desired outcomes by aligning your priorities with the IT support service experience you expect – whether resolving problems with our HPE Foundation Care Services, receiving advice, or preventing problems with HPE Proactive Care Services – and flexibly supporting and managing your environment with a dedicated support team, HPE Datacentre Care Service.
TSIA Rated Outstanding North America, Assisted Support
Technology Services Industry Association – the world’s leading organisation to advance technology and service businesses – certified HPE as outstanding in North America assisted support.
HPE Operational Support Services portfolio
Take advantage of our unparalleled support experience, and simplify support with one service provider for your entire multi-vendor environment.
HPE Datacentre Care
Get a tailored, personalised support experience for your IT environment, which includes a single-point-of-contact and an assigned account team to help you meet your goals.
HPE Proactive Care Advanced
Optimise IT and maximise staff efficiency. HPE Proactive Care Advanced gives you assigned IT support resources and access to specialist skills, critical incident management and personalised problem prevention.
HPE Proactive Care
Maintain an agile, healthy and reliable operational infrastructure supported with services to help reduce the number of and rapidly resolve problems should they occur.
HPE Foundation Care
Keep devices running and reduce complexity. Save time with one contact for hardware and software problems.
Edge Support Services
Make IoT work for your organisation. Set up and run your IoT securely and with scalability, rich data analysis, and optimal utilisation of assets.
Meet the future of IT
Success in action
Dansk Supermarked enables in-store retail analytics for increased revenue and reduced waste
Denmark’s largest grocer keeps a close eye on customer preferences and operational efficiencies by harnessing big data for competitive success to drive increased revenues and reduced waste.
National Water Company protects Saudi water resources
Deutche Börse minimises risk of failure
Sogeti reduced hardware TCO by 30%
Belgian services provider Sogeti reduced the TCO of its hardware landscape by 30% by transitioning from CAPEX to OPEX and eliminating over-provisioning.
Get started with support services
Talk to an HPE IT Support Services expert or local HPE partner to learn how you can optimise your IT investment. Discuss how you can support your data centre management, maintenance, optimisation and upgrades.
Resources
Infographic : Simplify, elevate and improve your IT support experience
Simplify, elevate and improve your IT support experience
Brochure : Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacentre Care
Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacentre Care
Blog Post : Choosing the right IT support
HPE Pointnext: Services to Accelerate Your Digital Transformation.
Blog Post : Transforming IT blog
Practical advice on how to enhance IT operations, mitigate risk, drive innovation, and maximise the value of your Hewlett Packard Enterprise solutions.
Article : Five IT operational factors that help provide fast solutions to business challenges
Five IT operational factors that help provide fast solutions to business challenges
Case Study : ERCO – Architectural lighting specialist stabilises its SAP environment
ERCO – Architectural lighting specialist stabilises its SAP environment