Congratulations on purchasing HPE Services

At HPE we go beyond traditional break-fix support and offer you an enhanced, personalized digital support experience.

Find out more and gain access to a world of capabilities by following this simple step-by-step guide.

Step-by-step guide

Step 1

Create your account on HPE Support Center

The HPE Support Center is your portal to all things “support”. Log an incident, learn about product focused best-practices from HPE, troubleshoot issues or access data that helps you manage your HPE products.

First, create your account or sign in.

Step 2

Build your groups

Create groups of related products, contracts and team members. Groups can be private or shared with team members, partners or HPE Account representatives for collaborating on support activities and management of IT assets.

Here is a quick video on how to create a Group to get you started.

Step 3

Register your support agreements and products

Register your HPE support services and products to unlock the latest features in the HPE Support Center. View support case activity, monitor historical trends, download firmware updates, and get actionable insights about your products.

Want to get even more out of your HPE support services?

  • Connect your devices to enable automated case creation and to receive real-time analytics and proactive, predictive insights for your environment.

Here are a few links that we think you’ll find useful: