Optimise your entire IT environment and drive innovation

The time you spend on IT is your most valuable resource, so why not ensure that time is being well spent?  Saving time on reliability and management tasks helps get things done faster, but isn’t all there is to it anymore, and it’s no longer enough to remain competitive. To achieve success, we must adopt new strategies that optimise your entire IT environment and work with you to deliver better and more profitable outcomes ensuring your time is well spent.

Introducing HPE Complete Care

HPE Complete Care is a modular, edge-to-cloud IT environment service that provides a holistic approach to optimising your entire IT environment and that achieves agreed-upon IT outcomes and business goals through a personalised and customer-centric experience. All delivered by an assigned team of HPE experts. With HPE Complete Care, you can:

  • Personalise: HPE Complete Care is modular and personalised to adapt to your individual needs and goals.
  • Optimise: HPE Complete Care lets you do more for less by optimising your time, your tech and your decision-making.
  • Transform: HPE Complete Care approaches your entire environment holistically and delivers success by achieving specific and agreed-upon IT outcomes.

Get support matched to your individual needs

Work with an assigned team who will be experts on your environment and focused on your desired outcomes. Personal elements include:

  • Environment profile and support plan
  • Regular activity reviews
  • Know me guidance
  • Inventory management

Optimise your time, tech and decision-making

Do more for less with:

  • Complete coverage from edge to cloud
  • Enhanced incident management
  • Performance optimisation and lifecycle management
  • Software asset management
  • Environment dashboard to manage business priorities
  • Curated e-learning for training and certification needs

Measure success with agreed upon outcomes

Benefit from a holistic approach that includes:

  • Workload insights for performance optimisation
  • Lifecycle management
  • One-point-of-contact dedicated experts for multi-vendor environments
  • Skill gap elimination

HPE COMPLETE CARE SOLUTION BLOCKS

In addition to the core services, HPE Complete Care also offers outcome-specific modular solution blocks designed to help you optimise and modernise your IT environment and achieve your business goals.

HPE Performance Optimisation Solution Blocks

Add additional proactive service features and expertise that assess, analyse and improve performance.

HPE Complete Care Performance Optimisation – Storage
HPE Complete Care Performance Optimisation – HPC

HPE Solution Lifecycle Management Solution Blocks

Get proactive planning, versioning and operability assessments followed by readiness validation and execution of the lifecycle services.

HPE Complete Care Solution Life Cycle Management – Storage

Access to HPE Experts Solution Blocks

Get additional product or solution-specific experts as members of your assigned team or on demand when you need them most.

HPE Complete Care Assigned Technology Specialist
HPE Complete Care Expert on Demand

Software Solution Blocks

Achieve efficiency and optimisation of your software environment.

HPE Complete Care for Azure

Product and Solution-Specific Solution Blocks

Get additional proactive deliverables and experienced HPE advisors to help provide an enhanced experience for specific solutions or use cases.

HPE Complete Care COE Service for SAP HANA
HPE Complete Care – Aruba
HPE Complete Care – Cray

HPE Software Asset Management

Get a complete and accurate view of your entire software environment. Expert analysis of licences, usage rights and terms and conditions reduces cost, eliminates waste and simplifies software management.

HPE Software Asset Management

HPE Complete Care – Multivendor

Gives a single point of accountability, delivers data centre support and provides the tools and resources to include third party products in your IT service strategy.

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HPE Complete Care – Spares Management

HPE’s smart inventory solution handles spare parts logistics with on-site spare parts inventory.

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