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GreenLake

Hybrid cloud
GreenLake

GreenLake is the cloud delivering a unified platform experience—enabling you to simplify IT, reduce costs and transform faster.

GreenLake

GreenLake is the cloud delivering a unified platform experience—enabling you to simplify IT, reduce costs and transform faster.

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GreenLake
Getting started with GreenLake
Agentic AI mesh
Introducing GreenLake Intelligence

Supercharge your IT operations with a mesh of intelligent AI agents that can reason to solve problems across your hybrid IT estate.

Introducing GreenLake Intelligence

Supercharge your IT operations with a mesh of intelligent AI agents that can reason to solve problems across your hybrid IT estate.

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Solutions

Edge-to-cloud solutions
Our solutions

Solving complex challenges takes more than technology—it takes partnership. At HPE, we combine unified data, AI, and edge-to-cloud expertise with deep collaboration to bring transformative solutions to life.

Our solutions

Solving complex challenges takes more than technology—it takes partnership. At HPE, we combine unified data, AI, and edge-to-cloud expertise with deep collaboration to bring transformative solutions to life.

AI
Unlock AI potential

Simplify AI and deliver impactful results.

Cloud
Modernize hybrid cloud

Gain flexible, modern cloud control.

Networking
Deliver exceptional experiences

Modernize your network for the AI era.

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Secure your IT estate

Enhance security, reduce complexity.

Data
Transform data into insights

Integrate, manage, and govern data efficiently.

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Edge-to-cloud technologies
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From AI supercomputing to secure networking and hybrid cloud infrastructure, our enterprise-grade product portfolio powers some of the most ambitious organizations on the planet, in industries ranging from government research to global retail.

Our products

From AI supercomputing to secure networking and hybrid cloud infrastructure, our enterprise-grade product portfolio powers some of the most ambitious organizations on the planet, in industries ranging from government research to global retail.

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Support that keeps everything running.

Resolve issues, download updates, connect with experts, and stay ahead of what’s next across your HPE environment.

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Resolve issues, download updates, connect with experts, and stay ahead of what’s next across your HPE environment.

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Who we are
Our company

A leader in essential enterprise technology, bringing together the power of AI, cloud, and networking to help organizations achieve more.

Our company

A leader in essential enterprise technology, bringing together the power of AI, cloud, and networking to help organizations achieve more.

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Technology Leadership
More resources

HPE Complete Care Service — Assigned Technology Specialist

HPE Contractual Support services

Table of Contents

Table of Contents

    Service overview

    This addendum to the HPE Complete Care Service — Assigned Technology Specialist (ATS) service data sheet defines the HPE technologies that can be supported by the ATS service.


    Table 1. ATS supported technologies

    Compute

    Storage

    HPC

    Compute Cloudline

    Storage MSA

    HPE Apollo servers/HPE Cray XD (2000 and 6500 only)

    Compute Edge

    Storage NAS/HPE StoreEasy

    HPE Solutions for Microsoft Azure Stack HCI

    Compute Converged System

    HPE SimpliVity

    Compute MCS (Includes BCS blades and HPE Superdome)

    HPE Synergy

    Storage Nearline

    Compute Core Compute x86

    HPE XP Storage

    Compute c-Class — blades

    HPE 3PAR, HPE Alletra 9000, HPE Primera Storage Networking

    HPE StoreOnce and VSA (virtual storage appliance)

    Table 2. ATS excluded technologies

    Compute

    Storage

    HPC

    Networking

    HPE NonStop

    HPE Nimble Storage — including dHCI and HPE Alletra 6000

    HPE Platforms that use HPE Cray GRS

    • Compute HPE Cray — HPE Slingshot
    • HPE Cray EX/supercomputers
    • E1000/Cray ClusterStor
    • HPFS and DMF (caution — could be part of an HPE Apollo solution)
    • CSM and HPCM software

    HPE Aruba Networking

    Note: These details are subject to change without notice. Contact your Hewlett Packard Enterprise sales representative for more information.



    More information about the ATS service and deliverables:

    Contractual: HPE Complete Care Service — Assigned Technology Specialist

    Packaged:HPE Complete Care Service — Assigned Technology Specialist

    Learn more at

    HPE.com/services/completecare

    © Copyright 2023 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

    Azure and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All third-party marks are property of their respective owners.

    a00120788enw, Rev. 1

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