What is Remote Infrastructure Management?
Monitoring and managing all elements of enterprise infrastructure and resolving any issues from remote locations.
Remote infrastructure management definition
Remote infrastructure management (RIM) is the process of monitoring and managing IT infrastructure (datacentre, networks, email, devices, storage, ERP, OS, security, servers, support, database, applications, telephony, and services) from a remote location with the ability to perform remedial actions to enable continuous availability. With RIM, an administrator needs to make on-site repairs only when hardware fails.
Why remote infrastructure management?
Centralised IT infrastructure management offers greater coordination and ease of maintenance, and helps make IT as an enabler of innovation. Benefits include cost savings, improved availability, reduced risk, and increased productivity, flexibility, and efficiency. Outsourcing RIM processes to remote infrastructure management providers lets enterprises concentrate on core business and meet growing business requirements without inflating the IT budget.
HPE remote infrastructure management products and services
Offload routine IT tasks to HPE and focus on what’s important to your business. We offer continuous remote infrastructure monitoring and management, professional support, and preventative measures to help you avert trouble before it arises. Our ITIL-based processes, secure connectivity, and strong governance are the same wherever you operate, helping you efficiently maintain compliance, availability, and security.
Speak with a remote infrastructure management expert about how HPE can help address your business challenges.
ERCO stabilises the operation of the SAP environment with Remote Infrastructure Management.
HPE Datacentre Care Operational Support Services