Belgium DHL Returns Instructions

 

We would like to inform you that the defective part must be returned within 3-4 days from the delivery of the replacement one.
All parts delivered by DHL have to be returned by DHL. http://hpe.com/info/csr

In order to return your defective part, please follow the instructions below:

  1. Please, use the shipping box of the replacement spare part to return the faulty part.
  2. Use the return label of the Hewlett Packard Enterprise replacement part ( all return labels are in a pouch on the box).
  3. Contact DHL directly to make an appointment for the collection:
    DHL phone number is: 02 715 50 50
    Provide the DHL customer number for Belgium: 969007939
  4. Provide your contact details: address, phone, contacts and date of appointment.

If you do not have a return label, or you have any question regarding the parts return, please send an email to csr.benelux.french@hpe.com