What is Digital Transformation?
Digital transformation definition
Digital transformation is the process of integrating digital technology into all aspects of business, requiring fundamental changes in technology, culture, operations and value delivery. To best leverage emerging technologies and their rapid expansion into human activities, a business must reinvent itself by radically transforming all of its processes and models. Digital transformation requires a shift of focus to the edge of the enterprise and more agile data centres to support that edge. It also means shedding legacy technology that may be costly for the enterprise to maintain and altering the company culture so it supports the acceleration that comes with digital transformation.
Brief history of digital transformation
While digital transformation is a popular topic in today’s tech climate, it’s actually been part of the conversation for the last few decades. However, it hasn’t always meant the same thing. For a long time, it was something along the lines of digitisation or translating traditional forms of data so they can be stored digitally. This is important, but doesn’t begin to cover the scope of modern digital transformation, which really evolved out of digitisation.
When businesses realised they could leverage the newly digitised data, they began developing processes to do so. Since then, the rate at which technology emerges has accelerated exponentially, making it all the more important to adapt and remain competitive.While digital transformation is a popular topic in today’s tech climate, it’s actually been part of the conversation for the last few decades. However, it hasn’t always meant the same thing. For a long time, it meant something along the lines of digitisation or translating traditional forms of data so that they can be stored digitally. This is important, but doesn’t begin to cover the scope of modern digital transformation, which really evolved out of digitisation. When businesses realised they could leverage the newly digitised data, they began developing processes to do so. Since then, the rate at which technology emerges has accelerated exponentially, making it all the more important to adapt and remain competitive.
Why digital transformation?
Businesses are rapidly replacing their traditional interactions with digital experiences powered by advances in technology. Often, this occurs not because businesses choose to transform, but because they must transform to survive. The market has come to expect efficient digital experiences from its businesses, and a business that does not adapt to this new digital customer model will be abandoned.
On the other hand, a business that embraces change and adapts to a more agile model has the potential to be more successful than ever. This is because digital transformation essentially means looking at all aspects of a business and figuring out how to modernise them so that they can continue to evolve as technology does.
- Improve processes: New technology allows businesses to automate simpler processes and cut out the intermediaries in more complex processes. This makes businesses more agile and allows them to use their human capital in more effective ways.
- Find new revenue streams: Profitable avenues that may not have been open to businesses when they were first established may be open now via emerging technologies.
- Create more personalised and engaging experiences for customers: Today’s customers have come to expect businesses to listen to them and meet their specific needs. Technology has evolved to fit this very purpose.
In order to leverage digital data, though, businesses must adopt technologies as they become available, test them and use this feedback to better adapt and look ahead to the future. While incorporating new technologies is somewhat riskier than staying with established systems, the rewards also have the potential to be much, much greater.
Key steps in a digital transformation
Although the digital transformation process is different for every business, there are a few steps that are important for all to consider.
- Create a plan that works for the business: When beginning the digital transformation process, it’s vital for a business to think about both how it wants to evolve and which new technologies it can leverage to get there. Businesses must think through the resources they have at their disposal and which can be devoted to modernisation. This might even mean reprioritising projects and thinking through the business organisation, identifying any gaps that could hurt the digital transformation effort.
- Get employees to use and master emerging technologies: This process can be complicated, as traditional business models asked employees to learn certain systems and continue using them for years to come. With digital transformation, employees must be open to changing the processes they use to do their work if it will make their work more efficient. It also means thinking creatively about the potential of new technologies and how they can best be utilised.
- Let go of legacy technology: Businesses often spend massive amounts of money just to maintain older technology that is no longer profitable and which doesn’t provide the digital experience required by the market. This occurs because it can be expensive and complicated to update older technology. However, holding onto legacy technology bogs down the business as a whole. It consumes valuable resources that could otherwise be expended on technology that is easier to use, provides a better customer experience and/or conducts data analysis more quickly.
Digital transformation with HPE
Digital transformation is not simple. It requires strategy, redesign of business models and processes, infrastructure, software, services, implementation, training and ongoing support. HPE provides it all. Our portfolio spans cloud, security, IoT, mobility and infrastructure. HPE Pointnext provides the expertise you need to achieve successful transformation.
- Overcome poor capacity planning: Sometimes it can be difficult to identify the capacity you will need for your future digital efforts. Fortunately, HPE has agile solutions to increase your capacity planning in minutes.
- Only pay for the services you use: HPE can help you transition to an IT as a service model and move towards composable infrastructure, reducing IT department complexity and lowering the total cost of ownership.
- Make your infrastructure smarter: There’s no doubt that artificial intelligence is part of the future of digital business. HPE adds AI to data analytics and operational support so your infrastructure can effectively take care of itself.
- Take advantage of the Internet of Things: HPE develops intelligent edge technology, Intelligent Spaces and hybrid IT solutions to make businesses efficient, profitable and competitive. We can assist you in transforming your business more quickly and easily than you ever thought possible.
We can assist you in transforming your business more quickly and easily than you ever thought possible.
HPE digital transformation services
HPE Pointnext: Drive rapid transformation across your enterprise on your own terms with the help of an innovative IT services organisation.
Advisory and transformation services: Design your business’s transformation and build a roadmap tuned to your unique challenges.
Professional services: Accelerate time to value across the enterprise by leveraging digital transformation and management of change services
How to succeed at digital business transformation
It’s well known that digitisation and data can transform the way businesses operate. But the process is not a simple matter of gathering more information and using the familiar data warehouse and customer analytics approach that starts by collecting data and builds insight from the past. Instead, becoming a digital business requires a major change to the cultural code of an enterprise and developing the skills to find new kinds of value in data. Discover the three things that are essential to the success of digital transformation:
- Creating, sharing and rolling down measurable KPIs
- Choosing the right-sized project
- Giving IT teams the opportunity to innovate