Additional Datacentre Care Services

Expand your data centre experience with Data Centre & Hybrid IT Support Services tailored to your needs.

The Building Blocks of Better IT Operations

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Expert Help Tailored to the Way You Do Business

Our one environment-focused approach keeps your care holistic and thorough. With HPE, you always get an assigned account team, specialised expertise and advanced call experience.
Additional service options for Datacentre Care include support for NFV, multi vendor ecosystems, SAP HANA Tailored Datacentre Integration (TDI), cloud and hyperscale.

Operate and Strategically Evolve Your Cloud Environment

Take advantage of all HPE has to offer to simplify the adoption and operation of a hybrid environment, and to get the most from your cloud systems.

Operate and Manage Your Cloud Solution with HPE Datacentre Cloud Experts

HPE Datacentre Care for Cloud (Helion)

HPE Datacentre Care for Cloud is tailored with expert guidance to operate and manage your cloud solution. Tap into our expertise and assistance with implementing, operating and evolving hybrid IT environments.

HPE Datacentre Care with Microsoft Azure

HPE Datacentre Care customers can access, use and pay for Microsoft Azure public cloud services and be supported as part of one contract, with one partner to rely on for truly hybrid IT. And the new Datacentre Care Specialist Advice for Microsoft Azure service provides personalised guidance from an assigned Azure specialist who can help you get the most from your Azure investment.

Streamline Operations and Manage Risk in Your NFV Environment

Simplify the overall NFV support process and get the environment-wide support coverage that you require to make NFV a success in your organisation.

HPE Network Functions Virtualisation (NFV) Solution Support

Rely on one accountable partner that offers you a consistent, streamlined service relationship that improves your NFV platform stability, gives you access to the right experts with personalised service and focuses your resources on more innovative, business-facing work.

Improve your NFV Platform with HPE Personalised Services

Support Technology from Dozens of Vendors

Imagine if you had a single contact to support multiple products from a variety of vendors in locations around the world. With the HPE support service for multi vendor products you do.

Simplify IT Multi-Vendor Support Management with a Single HPE Datacentre Experience

HPE Datacentre Care for Multi Vendor

We consolidate the responsibility for vendor management and service delivery into a single service agreement. Simplify IT operations management, allowing for cost effective administration of complex, multi-vendor environments and streamlined SLA management. Regardless of whether we support HPE products or those from other vendors, you enjoy the same Datacentre Care experience.

Realise the Full Benefits of SAP HANA

Streamline your SAP HANA experience by utilising existing hardware and infrastructure components, reducing complexity while saving on time and costs.

HPE Datacentre Care for SAP HANA Tailored Datacentre Integration (TDI)

With the addition of the SAP HANA TDI option to your HPE Datacentre Care service your IT infrastructure problems get resolved faster by trained SAP HANA technical HPE experts. Now you can realise the full benefits of your environment while improving availability and performance.

Get Trained SAP HANA Technical Support with HPE Datacentre Care Service

Work with a Partner Who Can Help You Operate at Scale

A relationship-based service that can scale while remaining cost effective – it’s Hyperscale support designed specifically for your IT operating model.

HPE Datacentre Care for Hyperscale

HPE Datacentre Care for Hyperscale offers tailored services for service providers and/or high-performance computing customers using web-scale computing. Manage as many of the routine tasks as you like, align support levels to suit your needs and get fast access to HPE experts when you need them.

Read More About HPE Datacentre Care for Hyperscale Services


Case Study : HPE Datacentre Care Supports Mission Critical Medical Services

Case Study

HPE Datacentre Care Supports Mission Critical Medical Services

Case Study : Multivendor support based on HPE Datacentre Care Delivers Faster Reactive Fix

Case Study

Multivendor support based on HPE Datacentre Care Delivers Faster Reactive Fix

Video : HPE Datacentre Care Customers

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HPE Datacentre Care Customers

Case Study : HPE Datacentre Care Ensures Responsive Support for Sky

Case Study

HPE Datacentre Care Ensures Responsive Support for Sky