Cloud computing
Enable unprecedented levels of automation and agility with cloud computing solutions.
Products and services
Servers and systems Software Data storage Networking HPE Pointnext Operational Support Services
IT support services that remove complexity and help you to respond rapidly to business demands.
Turn ideas into business value faster
The HPE Operational Support Services experience will help you manage the day-to-day IT operational tasks while also freeing up resources to help your business stay ahead of the competition.
Easily manage multi-vendor hybrid IT environments through a single service provider. HPE Pointnext experts provide 24x7 support coverage for all of your infrastructure and applications.
Free time and money for innovation by improving the quality and efficiency of your IT operations at a lower cost.
Keep your business up and running. HPE Pointnext experts know your environment and will help you decrease the risk of unplanned outages.
Get the service experience you expect
Achieve your desired outcomes by aligning your priorities with the IT support service experience you expect – whether resolving problems with our HPE Foundation Care Services, receiving advice, or preventing problems with HPE Proactive Care Services – and flexibly supporting and managing your environment with a dedicated support team, HPE Datacentre Care Service.
TSIA Rated Outstanding North America, Assisted Support
Technology Services Industry Association – the world’s leading organisation to advance technology and service businesses – certified HPE as outstanding in North America assisted support.
HPE Operational Support Services portfolio
Take advantage of our unparalleled support experience, and simplify support with one service provider for your entire multi-vendor environment.
HPE Datacentre Care
HPE Datacentre Care
View Now Get a tailored, personalised support experience for your IT environment, which includes a single-point-of-contact and an assigned account team to help you meet your goals.
HPE Proactive Care Advanced
HPE Proactive Care Advanced
View Now Optimise IT and maximise staff efficiency. HPE Proactive Care Advanced gives you assigned IT support resources and access to specialist skills, critical incident management and personalised problem prevention.
HPE Proactive Care
HPE Proactive Care
View Now Maintain an agile, healthy and reliable operational infrastructure supported with services to help reduce the number of and rapidly resolve problems should they occur.
HPE Foundation Care
HPE Foundation Care
View Now Keep devices running and reduce complexity. Save time with one contact for hardware and software problems.
Edge Support Services
Edge Support Services
Learn More Make IoT work for your organisation. Set up and run your IoT securely and with scalability, rich data analysis, and optimal utilisation of assets.
Meet the future of IT
Meet the future of IT
Move fast, seizing new opportunities with flexible, on-demand IT: HPE GreenLake – consume infrastructure and complete solutions for your top workloads on premises and on your terms.
Explore Consumption-Based IT
Success in action
Dansk Supermarked enables in-store retail analytics for increased revenue and reduced waste
Denmark’s largest grocer keeps a close eye on customer preferences and operational efficiencies by harnessing big data for competitive success to drive increased revenues and reduced waste.
DS Virgin Racing on track to win
Trackside, real-time race analytics and post-win playback and analytics help DS Virgin Racing to compete in the first Formula E electric car championship.
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National Water Company protects Saudi water resources
NWC unified more than 150 processes across all business units and reduced energy costs and floor space while implementing a solution to safeguard Saudi Arabia’s water supplies.
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Deutche Börse minimises risk of failure
One of the world’s largest exchanges enables stable, high-performing business-critical exchange trading systems with the help of a single contract for all services.
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Sogeti reduced hardware TCO by 30%
Belgian services provider Sogeti reduced the TCO of its hardware landscape by 30% by transitioning from CAPEX to OPEX and eliminating over-provisioning.
Read the Case Study Get started with support services
Talk to an HPE IT Support Services expert or local HPE partner to learn how you can optimise your IT investment. Discuss how you can support your data centre management, maintenance, optimisation and upgrades.
Resources
Infographic : Simplify, elevate and improve your IT support experience
Infographic
Simplify, elevate and improve your IT support experience
Brochure : Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacentre Care
Brochure
Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacentre Care
Blog Post : Choosing the right IT support
Blog Post
HPE Pointnext: Services to Accelerate Your Digital Transformation.
Blog Post : Transforming IT blog
Blog Post
Practical advice on how to enhance IT operations, mitigate risk, drive innovation, and maximise the value of your Hewlett Packard Enterprise solutions.
Article : Five IT operational factors that help provide fast solutions to business challenges
Article
Five IT operational factors that help provide fast solutions to business challenges
Case Study : ERCO – Architectural lighting specialist stabilises its SAP environment
Case Study
ERCO – Architectural lighting specialist stabilises its SAP environment