A new model for modernising IT operations

Get your entire IT environment and operations running smoothly. HPE Datacentre Care – delivered by an assigned team of HPE Pointnext experts – is a holistic, personalised, proactive support approach: tailored services and priority access to reactive support for your specific multivendor IT environment and your targeted business outcomes to achieve a more agile, cloud-like model.

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How expert operational support can improve your data centre

Leverage specialised expertise and methodologies, run and monitor capabilities, and a consumption-based IT model.

Optimise and modernise day-to-day tasks

Optimise and automate routine tasks to create a high-performing, cost-effective IT environment and team.

Integrate technology

Operate all of your technology with one provider to call, both on premises and in the cloud. 

Streamline delivery

Evolve your IT operations to be lean, agile and cloud-like, adapting easily to meet business needs.

Extend your Datacentre Care environment

Expand your Datacentre Care environment with specialised expertise and methodologies, run and monitor capabilities, and a consumption-based IT model.

Success in action
ERCO logo

ERCO adds remote infrastructure management to SAP

Adding remote operational support services enabled architectural lighting specialist ERCO to manage both its critical internal IT operations, and the speed and innovation of the market.

Challenge

Erco’s infrastructure was aging and it wanted more stable operations.

Solution

Transfer operational tasks to a service provider, as they are not a strategic task for the IT department.

Our collaboration with HPE is very successful. Our IT operations are now more stable, and we have a higher level of quality than before.

Oliver Heid, head of IT, ERCO

Result

IT sees fewer disruptions due to more stable IT operations, leaving the IT department available for the digital transformation process.

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