Enable unprecedented levels of automation and agility with cloud computing solutions.
Datacentre Care Service
Personalised data centre support to streamline hybrid IT operations and achieve new levels of security, control, governance and choice.
Make IT a force for business growth
Focus on your business, not “heavy lifting” by relying on one partner for expert help when you need it, tailored to the way you operate.
Hybrid IT promises agility and savings but its implementation can be challenging. HPE Datacentre Care offers a solution based on your unique business requirements and use cases. We streamline Hybrid IT through a personalised service solution that includes operational “building blocks” like proactive service, infrastructure automation and pay-as-you-go capacity. Achieve new levels of hybrid IT security, control, governance and choice.
Many different technologies are likely running in your data centre and cloud instances. You seek cost-effective IT operations management, improved speed and agility. HPE Datacentre Care gives you the ability to manage multi vendor IT through a single proactive IT support relationship and a single point of contact. Whether it’s a heterogeneous server farm or storage that relies on more than one disk manufacturer, HPE keeps you in control with efficient vendor management.
HPE Datacentre Care helps your IT department become an agent of disruptive innovation by giving you new options for staff and resource allocation. Reset the balance between “keeping the lights on” and strategic, innovative work that drives business outcomes. Achieve faster time to value, enable more developer friendly IT and scale without worrying about capacity. Avoid external disruptions, too. Strategically leverage trends that might otherwise distract you from your goals.
All-in-one access to support
Unlock all of the benefits of being a Datacentre Care customer.
As a Datacentre Care customer your portal has the following features.
News and alerts
News, recent alerts and security bulletins
Useful tools for your use (Active Health System Viewer, Flexible Capacity Dashboard, Warranty Check, and more)
Account support information
View your reports and IT assets supported as part of your Datacentre Care contract. Get contact information for your Account support team.
Support case management
Submit or manage support cases
Help and how to guides
Technical guides, troubleshooting tips, manuals and more
Use your service credits
Manage your service and education credits
Taking care of today’s IT while planning for tomorrow
How providing the right people at the right time, running data centre support services from start to finish, helped Virgin Media be agile and offer more services to customers.
The building blocks of your personalised support plan
Assemble your own unique support plan through a selection of sub-services geared to helping you achieve your data centre and Hybrid IT goals.