Operational Support Services

Comprehensive support options that offer new ways to deliver IT for your data centre by managing and optimising on-premises and cloud workloads, resources and capacity.

Digital Transformation IT Support Services

Get the Most Out of Your Digital Transformation

Digital transformation requires continuous innovation, adoption, and evolution.  HPE Pointnext can help you simplify the experience. We have thousands of global operational experts and partners who will work with you on a daily basis. We’ll help you create new experiences for the business, from the core to the edge, offering new ways of delivering IT by automating and optimising workloads, resources, and capacity, on-premises and in the cloud.

One Point of Contact

Our specialists will help you define the best, most efficient way to enable your business to deliver products, services, and solutions to your customers, and help you keep your business operating at peak performance. We understand that success means being accountable for your entire solution. That’s why we offer one point of contact across your ecosystem and across your old and new infrastructure and apps.

HPE One Point of Contact Support Services
Read the Sogeti Case Study
Sogeti Logo

Sogeti Reduced Hardware TCO by 30%

Belgian services provider Sogeti  reduced the TCO of its hardware landscape by 30% by transitioning from CAPEX to OPEX and eliminating over-provisioning. 

DS Virgin Racing on Track to Win

Trackside, real-time race analytics and post-win playback and analytics help DS Virgin Racing to compete in the first Formula E electric car championship.

National Water Company Protects Saudi Water Resources

NWC unified more than 150 processes across all business units and reduced energy costs and floor space while implementing a solution to safeguard Saudi Arabia’s water supplies.

IT Operational Services Portfolio

Flexible Capacity Services

Flexible Capacity Services

Leverage on-demand pay-as-you-go capacity that combines the agility and economics of the public cloud and the security and performance of on-premises IT.

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Datacentre Care

Datacentre Care

Get flexible, relationship-based support and management with a single-point-of-contact and dedicated account team to help you meet your goals.

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Proactive Care

Proactive Care

Take advantage of simplified and cost-effective IT support that proactively diagnoses potential problems and remediates before your business is affected.

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Foundation Care

Foundation Care

Choose from five levels of IT infrastructure support designed to resolve problems for HPE servers, storage, and networking products, plus third-party software.

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Get Started with Support Services

Talk to an HPE IT Support Services expert or local HPE partner to learn how you can optimise your IT investment. Discuss how you can support your data centre management, maintenance, optimisation and upgrades.


Brochure : Flexible Capacity


A public cloud experience for your data center.

Brochure : Make It Easier to Operate Hybrid IT and Enable Disruptive Innovation – HPE Datacenter Care


HPE Datacenter Care makes it easier to operate hybrid IT and enables disruptive Innovation – giving you a partner that knows you, the data centre, and hybrid IT.

Solution Brief : Support Transformation Exec Workshop – HPE DC/Flex Capacity

Solution Brief

This is one solution brief of HPE Customer brochure providing an overview of the purpose and key elements of the Support Transformation Executive Workshop.

Blog Post : Introducing HPE Pointnext by Ana Pinczuk, SVP and GM

Blog Post

HPE Pointnext: Services to Accelerate Your Digital Transformation.

Blog Post : Stay up to date with the Technology Support Services Blog

Blog Post

Practical advice on how to enhance IT operations, mitigate risk, drive innovation, and maximise the value of your Hewlett Packard Enterprise solutions.