Optimise your entire IT environment and drive innovation
The time you spend on IT is your most valuable resource, so why not ensure that time is being well spent? Saving time on reliability and management tasks helps get things done faster, but isn’t all there is to it anymore, and it’s no longer enough to remain competitive. To achieve success, we must adopt new strategies that optimise your entire IT environment and work with you to deliver better and more profitable outcomes ensuring your time is well spent.
HPE Complete Care is a modular, edge-to-cloud IT environment service that provides a holistic approach to optimising your entire IT environment and that achieves agreed-upon IT outcomes and business goals through a personalised and customer-centric experience. All delivered by an assigned team of HPE experts. With HPE Complete Care, you can:
- Personalise: HPE Complete Care is modular and personalised to adapt to your individual needs and goals.
- Optimise: HPE Complete Care lets you do more for less by optimising your time, your tech and your decision-making.
- Transform: HPE Complete Care approaches your entire environment holistically and delivers success by achieving specific and agreed-upon IT outcomes.
Get support matched to your individual needs
Work with an assigned team who will be experts on your environment and focused on your desired outcomes. Personal elements include:
- Environment profile and support plan
- Regular activity reviews
- Know me guidance
- Inventory management
Optimise your time, tech and decision-making
Do more for less with:
- Complete coverage from edge to cloud
- Enhanced incident management
- Performance optimisation and lifecycle management
- Software asset management
- Environment dashboard to manage business priorities
- Curated e-learning for training and certification needs
Measure success with agreed upon outcomes
Benefit from a holistic approach that includes:
- Workload insights for performance optimisation
- Lifecycle management
- One-point-of-contact dedicated experts for multi-vendor environments
- Skill gap elimination
HPE COMPLETE CARE SOLUTION BLOCKS
In addition to the core services, HPE Complete Care also offers outcome-specific modular solution blocks designed to help you optimise and modernise your IT environment and achieve your business goals.
HPE Performance Optimisation Solution Blocks
Add additional proactive service features and expertise that assess, analyse and improve performance.
HPE Solution Lifecycle Management Solution Blocks
Get proactive planning, versioning and operability assessments followed by readiness validation and execution of the lifecycle services.
Access to HPE Experts Solution Blocks
Get additional product or solution-specific experts as members of your assigned team or on demand when you need them most.
Software Solution Blocks
Achieve efficiency and optimisation of your software environment.
Product and Solution-Specific Solution Blocks
Get additional proactive deliverables and experienced HPE advisors to help provide an enhanced experience for specific solutions or use cases.
HPE Software Asset Management
Get a complete and accurate view of your entire software environment. Expert analysis of licences, usage rights and terms and conditions reduces cost, eliminates waste and simplifies software management.
HPE Complete Care – Multivendor
Gives a single point of accountability, delivers data centre support and provides the tools and resources to include third party products in your IT service strategy.
HPE Complete Care – Spares Management
HPE’s smart inventory solution handles spare parts logistics with on-site spare parts inventory.