Hewlett Packard Enterprise Customer Terms
This site provides access to HPE’s sales terms and conditions for customers that purchase HPE products and services for their internal use. Please see below for a brief description of these terms and scroll down to find links to these terms based upon the country of purchase.
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Used for purchasing HPE hardware, software licenses, support, and professional services.
Portfolio Terms (CTPF01)
Used for purchasing HPE hardware, software licenses, support, and professional services. (NOTE: HPE support offerings also require the Supplemental Data Sheet Terms for Support.)
Professional Services Only Terms (CTPS01)
Used for purchasing HPE professional services
Supplemental Data Sheet Terms for Support (CTDS01)
Additional terms required when purchasing HPE support services.
Software-as-a-Service Terms (CTSAAS02)
Used for purchasing HPE SaaS services.
HPE aaS Terms for Customers
Used for purchasing HPE GreenLake Services
HPE aaS Commercial Terms
Used for purchasing HPE GreenLake Services
Select your region to begin
Americas
Argentina
Customer terms for Argentina
Documents in Spanish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Brazil
Customer terms for Brazil
Documents in Portuguese
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
CACPR (Caribbean, Puerto Rico & Central America)
Customer terms for CACPR
Documents in Spanish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Canada
Customer terms for Canada
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in French
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Colombia
Customer terms for Colombia
Documents in Spanish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Asia Pacific
Indonesia
Customer terms for Indonesia
Documents Bilingual
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Australia
Customer terms for Australia
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Japan
Customer terms for Japan
Documents in Japanese
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in English
Korea
Customer terms for Korea
Documents in Korean
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
New Zealand
Customer terms for New Zealand
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Philippines
Customer terms for Philippines
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Taiwan
Customer terms for Taiwan
Documents in Chinese
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Thailand
Customer terms for Thailand
Documents in Thai
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Vietnam
Customer terms for Vietnam
Documents in Vietnamese
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Countries not listed above
Customer terms for Asia Pacific countries not listed above
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Europe & Middle East
Austria
Customer terms for Austria
Documents in German
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Belgium
Customer terms for Belgium
Documents in Dutch
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in French
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Czech Republic
Customer terms for Czech Republic
The below terms are not used for HPE managed/outsourcing services.
Documents in Czech
Professional Services Only Terms (CTPS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Denmark
Customer terms for Denmark
Documents in Danish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Portfolio Terms (CTPF01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Supplemental Data Sheet Terms for Support for Greenland and the Faroe Island (CTSS01)
Finland
Customer terms for Finland
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in Finish
Germany
Customer terms for Germany
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in German
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Greece
Customer terms for Greece
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in Greek
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Hungary
Customer terms for Hungary
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in Hungarian
Professional Services Only Terms (CTPS01)
Ireland
Customer terms for Ireland
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Israel
Customer terms for Israel
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in Hebrew
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Italy
Customer terms for Italy
Documents in Italian
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Luxembourg
Customer terms for Luxembourg
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Portfolio Terms (CTPF01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in French
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Portfolio Terms (CTPF01)
Netherlands
Customer terms for Netherlands
Documents in Dutch
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Norway
Customer terms for Norway
Documents in Norwegian
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Portfolio Terms (CTPF01)
Professional Services Only Terms (CTPS01)
Poland
Customer terms for Poland
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in Polish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Portugal
Customer terms for Portugal
Documents in Portuguese
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Support Only Terms with Supplemental Data Sheet Terms for Support (CTSP01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Customer Terms - Software (CTSW01)
Documents in English
Romania
Customer terms for Romania
Documents in Romanian
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Slovakia
Customer terms for Slovakia
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in Slovak
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Sweden
Customer terms for Sweden
Documents in Swedish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Switzerland
Customer terms for Switzerland
Documents in English
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in German
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in French
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Turkey
Customer terms for Turkey
The below terms are not used for HPE managed/outsourcing services.
Documents in Turkish
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Countries not listed above
Customer terms for Europe & Middle East Countries
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01and CTDS01)
Professional Services Only Terms (CTPS01)
Africa
Arabic (any Arabic speaking countries in Africa)
Customer terms for Arabic speaking countries
Documents in Arabic
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
South Africa
Customer terms for South Africa
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Countries not listed above
Customer terms for Africa countries not listed above
Documents in English
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)
Professional Services Only Terms (CTPS01)
Supplemental Data Sheet Terms for Support (CTDS01)
Software-as-a-Service Terms (CTSAAS02)
Documents in French
Portfolio Terms with Supplemental Data Sheet Terms for Support (CTPF01 and CTDS01)