HPEFS Client Satisfaction

We want to provide you with best-in-class customer service. Let us know how we can help improve your experience.

Complaints handling procedure

We recognize that things can go wrong, and we welcome any suggestions that will help us respond to your needs. If you have any reason to complain, please:

1. Let us know the exact nature of your complaint.
2. Provide relevant supporting information, such as your company name and contract number.
3. Include your contact details—name, email, and telephone number.

We will respond as quickly as possible.

Email: FinancialServicesResolution@hpe.com

Americas address

Service Excellence Leader
HPE Financial Services
5th Floor
200 Connell Drive
Berkley Heights, New Jersey, 07922 USA

Europe, Middle East, and Africa address

Service Excellence Leader
HPE Financial Services
Liffey Park Technology Campus
Barnhall Road, Leixlip
Co. Kildare, Ireland

Asia-Pacific address

Service Excellence Leader
HPE Financial Services
12 Jalan Gelenggang
Bukit Damansara, Kuala Lumpur
50490 Selangor, Malaysia

Financing and service offerings available through Hewlett-Packard Financial Services Company and its subsidiaries and affiliates (collectively HPFSC) in certain countries, subject to credit approval and execution of standard HPFSC documentation. Rates and terms are based on customer’s credit rating, offering types, services and/or equipment type, and options. Not all customers may qualify. Not all services or offers are available in all countries. Other restrictions may apply. HPFSC reserves the right to change or cancel this program at any time without notice.