Operational Support Services

IT support services that remove complexity and help you to respond rapidly to business demands.

Turn ideas into business value faster

The HPE Operational Support Services experience will help you manage the day-to-day IT operational tasks while also freeing up resources to help your business stay ahead of the competition.

Easily manage multi-vendor hybrid IT environments through a single service provider. HPE Pointnext experts provide 24x7 support coverage for all of your infrastructure and applications.
Free time and money for innovation by improving the quality and efficiency of your IT operations at a lower cost.
Keep your business up and running. HPE Pointnext experts know your environment and will help you decrease the risk of unplanned outages.
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Get the service experience you expect

Achieve your desired outcomes by aligning your priorities with the IT support service experience you expect – whether resolving problems with our HPE Foundation Care Services, receiving advice, or preventing problems with HPE Proactive Care Services – and flexibly supporting and managing your environment with a dedicated support team, HPE Datacentre Care Service.

TSIA Rated Outstanding North America, Assisted Support

Technology Services Industry Association – the world’s leading organisation to advance technology and service businesses – certified HPE as outstanding in North America assisted support.

HPE Operational Support Services portfolio

Take advantage of our unparalleled support experience, and simplify support with one service provider for your entire multi-vendor environment.

HPE Datacentre Care

HPE Datacentre Care

Get a tailored, personalised support experience for your IT environment, which includes a single-point-of-contact and an assigned account team to help you meet your goals.

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HPE Proactive Care Advanced

HPE Proactive Care Advanced

Optimise IT and maximise staff efficiency. HPE Proactive Care Advanced gives you assigned IT support resources and access to specialist skills, critical incident management and personalised problem prevention.

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HPE Proactive Care

HPE Proactive Care

Maintain an agile, healthy and reliable operational infrastructure supported with services to help reduce the number of and rapidly resolve problems should they occur.

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HPE Foundation Care

HPE Foundation Care

Keep devices running and reduce complexity. Save time with one contact for hardware and software problems.

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Edge Support Services

Edge Support Services

Make IoT work for your organisation. Set up and run your IoT securely and with scalability, rich data analysis, and optimal utilisation of assets.

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Meet the future of IT

Meet the future of IT
Move fast, seizing new opportunities with flexible, on-demand IT: HPE GreenLake – consume infrastructure and complete solutions for your top workloads on premises and on your terms.

Success in action

National Water Company protects Saudi water resources

NWC unified more than 150 processes across all business units and reduced energy costs and floor space while implementing a solution to safeguard Saudi Arabia’s water supplies.
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Deutche Börse minimises risk of failure

One of the world’s largest exchanges enables stable, high-performing business-critical exchange trading systems with the help of a single contract for all services.
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Sogeti reduced hardware TCO by 30%

Belgian services provider Sogeti reduced the TCO of its hardware landscape by 30% by transitioning from CAPEX to OPEX and eliminating over-provisioning.

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Get started with support services

Talk to an HPE IT Support Services expert or local HPE partner to learn how you can optimise your IT investment. Discuss how you can support your data centre management, maintenance, optimisation and upgrades.

Resources

eBook : Underpin your digital transformation

eBook

A public cloud experience for your data center.

Infographic : Simplify, elevate and improve your IT support experience

Simplify, elevate and improve your IT support experience
Infographic

Simplify, elevate and improve your IT support experience

Brochure : Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacentre Care

Brochure

Make It easier to operate hybrid IT and enable disruptive innovation – HPE Datacentre Care

Blog Post : Choosing the right IT support

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Blog Post

HPE Pointnext: Services to Accelerate Your Digital Transformation.

Blog Post : Transforming IT blog

Blog Post

Practical advice on how to enhance IT operations, mitigate risk, drive innovation, and maximise the value of your Hewlett Packard Enterprise solutions.

Article : Five IT operational factors that help provide fast solutions to business challenges

Five IT operational factors
Article

Five IT operational factors that help provide fast solutions to business challenges

Case Study : ERCO – Architectural lighting specialist stabilises its SAP environment

ERCO – Architectural lighting specialist stabilises its SAP environment
Case Study

ERCO – Architectural lighting specialist stabilises its SAP environment