Enable operational efficiency

Monetise new digital services with innovative automation, orchestration and service modelling tools. HPE Operations Support Systems (OSS) solutions bridge physical to virtualised infrastructure with seamless management of hybrid, 5G and digital services.

The Tools for Operations and Transformation

HPE Service Director

Combines fulfillment and assurance with a model-driven, end-to-end service orchestration spanning the NFV operations and existing OSS silos.

HPE NFV Director

Enables service agility through the management and orchestration (MANO) of the virtualised infrastructure.

HPE OSS Fulfillment Solutions

Streamlines and automates processes for customer orders, activation and change management.

HPE OSS Assurance Solutions

Assures quality of the services delivered to end customers.

Telecom Transformation Journey

Work with HPE across the complete journey of becoming a digital service provider, from NFV infrastructure to service creation and operations.

Adopt a service-centric operating model

Optimise your infrastructure, automate your operations and monetise your services to increase your competitiveness and become an agile, 5G-ready digital service provider.

Telecom infrastructure transformation

Start by building an agile central office of the future with programmable telecom digital infrastructure that connects billions of people, places and devices.

Creating digital service platforms

Streamlines and automates processes for customer orders, activation and change management.

HPE telecom partners

Find a partner to help you realise your strategic plan to become a digital service provider.

Fixing the network from the contact centre

Learn how Optus, an Australian CSP leveraged HPE OSS and CMS solutions to enable their customer service to drastically reduce the time it takes to resolve faults in their network.

Personalised services on an optimised network

Increase satisfaction, prevent churn and grow revenue. Actionable Customer Intelligence, an automated tool, builds secure customer profiles, analyses individual preferences, predicts customer trends and delivers personalised offers to improve customer experiences.

HPE Subscriber Centricity

Gaining insight into individual preferences, usage patterns, and interests in a real-time context for tangible business results.

Marketing optimisation

Transform marketing, gain new insights and improve results by engaging with customers 1-to-1 for real-time, contextual relationships.

Digital persona management

Establishing trusted relationships between individuals, CSPs, businesses, and enterprises.

Subscriber Data Management (SDM)

Providing holistic subscriber view across heterogeneous networks to deliver personalised service experiences.

  • >700
    M

    Subscribers worldwide influenced by HPE SDM solutions.

  • >500

    Installations worldwide of the HPE mediation, policy and charging solutions.

  • >500
    m

    Subscribers protected from fraud by HPE telecom analytics.

Digital service provider tools   

HPE offers you an extensive portfolio of products that help you attract, retain, and delight your customers.

SIM and device management

Covers the complete cycle of new device introduction within your network - provisioning and managing new SIMs, compliance of mobile devices, and device capabilities.

OSS fulfilment solutions

Streamlines and automates processes for customer orders, activation, and change management.

OSS assurance solutions

Assures quality of the services delivered to end customers.

Actionable customer intelligence

Transforms data into valuable, monetizable, and actionable information.

Subscriber data management

Enables a service-centric model by supporting consistent experiences of personalised services across heterogeneous networks.

Mediation, policy and charging solutions