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When applicable, the spare part shipment contains detailed instructions on how to return the defective part. Please follow these instructions. By accepting this replacement part, you also accept to return the defective (at our expense) within 3 working days. Hewlett Packard Enterprise reserve the right to invoice you for the value of non returned items
This is to inform you of the return options valid for DHL shipments for faulty items.
Defective part returns are currently arranged within 3 days from the delivery of the replacement one.
Hewlett Packard Enterprise case reference / Part number / Description vbaPartInfo
If you have already returned the part, please accept our apologies for any inconvenience caused.
Otherwise, you can book a collection over the phone or email, using one of the following contacts: