Focus on your business, not heavy lifting, by relying on one partner for expert help when you need it, based on the way you operate. With HPE Datacentre Care, you receive a personalised experience with building blocks tailored to your service needs.
Hybrid IT promises benefits, but can be challenging. Achieve faster time to value, a more developer-friendly IT, and faster service delivery, and help offload your IT staff, so they can focus on strategic, innovative work.
Manage multi-vendor IT through a single proactive IT support relationship and a single point of contact. Whether it’s a heterogeneous server farm or storage that relies on more than one manufacturer, HPE keeps you in control with efficient vendor management.
Choose the services for your unique environment needs, such as SAP HANA® TDI, Microsoft Azure and Hyperscale, and leverage an assigned account support team backed by advanced global call expertise to complete key operational tasks.
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News, recent alerts and security.
Useful tools for your use (Active Health System Viewer, Flexible Capacity Dashboard, Warranty Check and more).
View your reports and IT assets supported as part of your Datacentre Care contract. Get contact information for your account support team.
Submit or manage support cases.
Technical guides, troubleshooting tips, manuals and more.
Manage your service and education credits.
Adding remote operational support services enabled architectural lighting specialist ERCO to manage both its critical internal IT operations, and the speed and innovation of the market.
Proactive and reactive data centre support services help the German exchange firm’s trading platforms to remain performant and uninterrupted.
The Canadian credit union achieved greater flexibility and reliable performance for its mission-critical banking services to better meet customer needs.
How Accenture delivers flexible cloud solutions to its clients through HPE technology and services.
Assemble your own unique support plan through a selection of sub-services geared to helping you achieve your data centre and hybrid IT goals.
Gain flexibility in IT operations but retain control by out-tasking routine data centre work with 24x7 remote monitoring and management.
Get infrastructure capacity on demand to enable agility and economical IT operations.
Specialised Datacentre Care options to support a variety of IT needs.
Executive support workshop focuses on aligning IT, investment and support.
IDC – Choose a comprehensive approach to support across the IT landscape
Data centre support services helped Virgin Media to offer more services to customers
National Water Company in Saudi Arabia leverages tailored services
Easily attach new products to your HPE Datacentre Care contract
IDC: The business value of HPE Datacentre Care
Expand your Datacentre Care agreement to work with Azure public cloud services
Dansk Supermarked uses big data to enable in-store retail analytics
Why relationship-based support makes good business sense
1. The Business Value of HPE Datacentre Care, Document #US42983717 © 2017 IDC