Import a Support File

Procedure to upload a support bundle for viewing via the Support tab.

Use the Import feature to upload a single support bundle file into Sonexion System Manager to view its contents.

To import a support bundle file:

  1. Navigate to the Support tab.
    The Support Files screen displays.
  2. Click the Import support file button.
    The Import support file window opens.
  3. Select a support file to upload.
    1. Click the Choose a file to upload... button.
      A list of available support files displays.
    2. Locate and select the support bundle file to upload.
      The selected support bundle will be uploaded.
  4. Click Close to close the Import support file window.