View the Service Status

View service status summaries and detailed status information from the Health tab

Figure: Health Tab

Clicking the Service Status link in the Tactical Monitoring Overview (TMO) on the Health tab displays the Current Network Status summary and the Service Status Details For All Hosts view in the main view pane. Clicking the Service Detail link from the left panel menu also displays these items.

Clicking any of the view links will display alert history, notifications, host and service status details, or just host status details for all hosts in the system.

On any Service Status view, an administrator can drill down to get additional status information:
  • Click a service's name or the Service State Info icon (i.e., 4 green arrows to right of the service name) to display Service State Information. Note that hovering the mouse over the icon will display information about active and/or passive checks.
  • Click a services's Service Details Graphs icon (i.e., gear) to display the Service Details view and graphs for that service.
    Note: For details about using the service details graphs, see the Host Service Overview topic.
  • Click a host name to view host state information
  • Click a host's Service Overview link (i.e., gear icon) to get details about services on that host, including ping times, packets lost, loads, users, free space, network statistics, RAM usage, swap usage, and total processes.

Colors Used in Status Views

Colors are used extensively thoughout the status views on the Health tab to to provide a quick visual information about service status. The table below explains the colors used.

Table 1. Health Tab Color Descriptions
COLORDESCRIPTION
GreenState is OK, host is up, service is ok, not flapping, or not in scheduled downtime.
AmberState is in a warning state.
Light Amber

(2 shades)

State is warning but acknowledged.
RedState is in a critical state.
Light Red

(2 shades)

State in critical but acknowledged. Also can indicate a host is down, a service is critical, host or service properties have been disabled, is flapping or in scheduled downtime, or various other possible issues related to host and service problems.
Purple

(3 shades)

State is in an unknown or unreachable state.
BlueIndicates a pending action.

Export Data

The data on the service status views can be exported to two formats; comma separated values (CSV) and JavaScript Object Notation (JSON).

To export a CSV file:
  1. Select one or more services by clicking the check boxes to the right side of the service rows.
  2. Click the Export to CSV icon. The CSV listing will open in a new browser window or tab.
  3. Save the file from the browser window.
To export a JSON file:
  1. Select one or more services by clicking the check boxes to the right side of the service rows.
  2. Click the Export to JSON icon. The JSON listing will open in a new browser window or tab.
  3. Save the file from the browser window.
To generate a link to the service status view:
  1. Click the Link to this page icon. The service status view, without the Tactical Monitoring Overview (TMO) or the left menu panel, will open in a new browser window or tab.
  2. Copy the direct URL from the browser.
  3. Paste the copied URL into another document or web page to link to the service status view.