Collect Support Files Automatically
Description of automatic support bundle collection
When a Lustre error or a system event (such as failover) occurs, the system automatically triggers a process to collect system data and diagnostics in support files, and then package those files into a support bundle. The process waits two (2) minutes after the error occurs before starting the data collection process. This ensures that all of the error event consequences have been logged before collection begins. Only one (1) collection process is active at a time.
Multiple errors will not trigger additional data to be collected, if the current process is still running or within a two-hour window after the current process was triggered. For example, if a Lustre error occurs at 08:00, triggering data to be collected in a support file bundle, and the same error occurs one (1) hour later at 09:00, the system will not start a second data collection process related to the later error.