Enabling/Disabling RAP forwarding

Disabling remote support gives you the option of enabling Real-time Alert Processing (RAP) forwarding. When enabled, RAP forwarding allows the system to email HPE support copies of all notification messages sent to subscribers. Enabling this option also adds the mail host name/IP, mail domain, and send test email options to the support settings section.

To enable RAP forwarding:

1. On the main menu, select Service Processor.

2. In the Support section of the Service Processor Settings dialog, set the Send support data to HPE toggle to Disabled.

3. Set the RAP forwarding toggle to Enabled.

To disable RAP forwarding:

1. On the main menu, select Service Processor.

2. In the Support section of the Service Processor Settings dialog, set the RAP forwarding toggle to Disabled or set Send support data to HPE toggle to Enabled.