Firewall and proxy server configuration

Firewall and proxy server configuration must be updated on the customer network to enable outbound connections from the Service Processor to the HPE servers.

HPE server host names and IP addresses

HPE Remote Support Connectivity Collector Servers:
- https://storage-support.glb.itcs.hpe.com (16.248.72.63)
- https://storage-support2.itcs.hpe.com (16.250.72.82)
HPE Remote Support Connectivity Global Access Servers:
- https://c4t18808.itcs.hpe.com (16.249.3.18)
- https://c4t18809.itcs.hpe.com (16.249.3.14)
- https://c9t18806.itcs.hpe.com (16.251.3.82)
- https://c9t18807.itcs.hpe.com (16.251.4.224)
HP Remote Support Connectivity Global Access Servers:
- https://g4t2481g.houston.hpe.com (15.201.200.205)
- https://g4t2482g.houston.hpe.com (15.201.200.206)
- https://g9t1615g.houston.hpe.com (15.240.0.73)
- https://g9t1616g.houston.hpe.com (15.240.0.74)
HPE RDA Midway Servers:
- https://midway5v6.houston.hpe.com (2620:0:a13:100::105)
- https://midway6v6.houston.hpe.com (2620:0:a12:100::106)
- https://midway7v6.houston.hpe.com (2620:0:a13:100::108)
- https://midway9v6.houston.hpe.com (2620:0:a13:100::109)
- https://midway8v6.houston.hpe.com (2620:0:a12:100::109)
- https://midway10v6.houston.hpe.com (2620:0:a12:100::110)
- https://midway11v6.houston.hpe.com (2620:0:a13:100::110)
- https://midway12v6.houston.hpe.com ( 2620:0:a12:100::111)
- https://g4t8660g.houston.hpe.com (15.241.136.80)
- https://s79t0166g.sgp.ext.hpe.com (15.211.158.65)
- https://s79t0165g.sgp.ext.hpe.com (15.211.158.66)
- https://g9t6659g.houston.hpe.com (15.241.48.100)
- https://g9t7157g.houston.hpe.com (15.241.48.251)
- https://g9t7158g.houston.hpe.com (15.241.48.252)
- https://g4t9581g.houston.hpe.com (15.241.136.208)
- https://g4t9667g.houston.hpe.com (15.241.136.220)
- https://g4t9666g.houston.hpe.com (15.241.136.219)
- https://g9t7213g.houston.hpe.com (15.241.48.253)
- https://sh42t0029g.bbn.ext.hpe.com (15.195.190.96)
- https://sh42t0030g.bbn.ext.hpe.com (15.195.190.97)
- https://sh42t0031g.bbn.ext.hpe.com (15.195.190.98)
- https://sh42t0032g.bbn.ext.hpe.com (15.195.190.99)
HPE InfoSight Servers:
- https://infosight1.itcs.hpe.com (16.248.65.16)
- https://infosight.itcs.hpe.com/ (16.248.65.100)
For communication between the service processor and the HPE 3PAR StoreServ Storage system, the customer network must allow access to the following ports on the storage system.
- Port 22 (SSH)
- Port 5781 (Event Monitor)
- Port 5783 (CLI)
For communication between the browser and the Service Processor, the customer network must enable access to port 8443 on the SP.
For communication between the vCenter instance and the Service Processor, the customer network must enable access to port 443 (default port) on the Service Processor and vCenter server.