FAQ

  • What is the relationship between HPE 3PAR Service Console and HPE 3PAR StoreServ Management console?

    The Service Console has the same look and feel as the HPE 3PAR StoreServ Management Console. Some of the same pages are available in both with certain noted differences.

    SSMC will not be running on the Service Processor, but you must install it on one of your systems in a “stand-alone SSMC” configuration. There are two consoles in the stand-alone SSMC configuration: StoreServ Management Console (SSMC or Management Console) and StoreServ Administrator Console (SSAC or Admin Console). You can switch the consoles back and forth by clicking the Administrator console check box below the login button. Users log in to StoreServ Management Console using array credentials and can then use SSMC to manage StoreServs that are added to the SSMC configuration that their credentials allow them to see. A local admin can log in to the StoreServ Admin console, which is used to set up SSMC on your system and add/remove StoreServs to/from the SSMC configuration.

    For SP 5.0, the Systems page of the Service Console includes a Service Processor box showing the name of the Service Processor managing the HPE 3PAR StoreServ Storage system. The value of this field displays the SP ID of the Service Processor and will be a hyperlink to the Service Processor page.

  • Where can I see health details?

    Health panels are included in the Overview view of most detail panes.

  • Why is there an action button and an action + button on some dialogs?

    Clicking an action button performs the action and closes the dialog. Clicking an action + button performs the action but the dialog remains open and the entries are cleared. This is helpful when you perform the same action repeatedly, such as adding contacts.