Getting started with HPE Support Center
As a Proactive Care customer, you can get more from your service through the use of the HPE Support and Service Experience portal and HPE Remote Support Technology
Getting started with HPE Support Center
The HPE Support Center User Guide provides illustrated step-by-step instructions on setting up your HPE Passport Account, along with information on guided troubleshooting, product manuals, and ordering replacement parts.
Manage Contracts and Products Sharing
You can share ownership and grant access to products in HPE Support Center. Contract and group is an association you create between a set of contracts and warranties and a group of users.
• Learn more
• View my contracts and warranties
Getting started: additional options
Enable your Authorized Service Partners
HPE offers customers the option to have the Your Insights dashboards explained by an HPE Account Services team or by your HPE Authorized Service Partner. To ensure your HPE Account Services Team or Authorized Service Partner has access to your data they will need to be added to your shared groups, HPE Support and Service Shared Groups
Accessing Your Insights dashboards
Where to view Your Insights dashboard
To view Your Insights Dashboard simply log onto HPE Support Center and select Your Insights tile to access your new dashboards.
- Your Insights Dashboard
- Incident Dashboard
- Software Dashboard
Need a Dashboard Data Review?
Dashboard data can be explained by your HPE Account Services team or by your HPE Authorized Service Partner.
Log a case via HPE Support Center or you can contact your HPE Authorized Service Partner Directly.