IDC FutureScape: Worldwide SMB 2020 Predictions

  • Analyst Report
  • PDF 658 KB
  • 16 pages

Overview

This study provides IDC's top 10 predictions for small and medium sized businesses (SMBs) in 2020 and beyond. The predictions are designed to provide senior managers and IT decision makers with a call to action investment plan with respect to critical technologies.

As new technologies are transforming some aspects of the business, there are still many obstacles that are ...

This study provides IDC's top 10 predictions for small and medium sized businesses (SMBs) in 2020 and beyond. The predictions are designed to provide senior managers and IT decision makers with a call to action investment plan with respect to critical technologies.

As new technologies are transforming some aspects of the business, there are still many obstacles that are stifling innovation, opportunity and engagement that SMBs should be aware of to remain competitive. 

After reading you will understand the underlying drivers that are expected to impact SMBs in 2020 and how to effectively make fact based decisions on technology purchases and business strategy.

This study provides IDC's top 10 predictions for small and medium-sized businesses (SMBs) in 2020 from IT spending, hybrid cloud adoption, alternative channels for technology procurement, digital transformation, AI/software implementation, and others

SMB 2020 Predictions Image

DC FUTURESCAPE PREDICTIONS 3 – 10

Prediction 1: SMB IT Spending Worldwide Will Expand 4.6% in 2020 to Total Almost $630 Billion – 3

 __ 

Prediction 2: By 2021, the Integration of On-Premises and Cloud Resources Will

Be a Top IT Spending Priority for Half of SMBs — in Both Developed and

Developing Countries – 4

 __ 

Prediction 3: By 2021, 60% of SMBs Worldwide Will Use Alternative Channels

for Technology Procurement, Including Various Service Providers and

Self-Service Sources - 5

 __ 

Prediction 4: Innovation Accelerators Will Have Transformed Business and

Production Processes in Half of SMBs in Key Verticals by 2022, Such as

Robotics in Manufacturing and AI in Several Industries – 6

 __ 

Prediction 5: By 2023, Half of SMBs Will Respond to the Changing Nature of the

Work, Leveraging New Talent and Sourcing Models – 6

 __ 

Prediction 6: Half of Medium-Sized Businesses in Developed Countries Will

Have Business Analytics in Place by the End of 2020, with Adoption Increasing

Across All Regions – 7

 __ 

Prediction 7: The Internet of Things Will Be Used by a Third of SMBs in

Key Industries by 2021 to Collect and Evaluate Real-Time External and

Internal Data – 8

 __ 

Prediction 8: Two-Thirds of SMBs Will Have Digital Transformation as a Key

Part of Their IT Strategies by the End of 2023 – 9

 

Prediction 9: By the End of 2020, the Majority of Medium-Sized Businesses in

Developed Countries Will Have Implemented Cognitive/AI Software – 9

 

Prediction 10: By the End of 2021, 60% of SMBs Worldwide Will Have Formal or

Informal Mobile Worker Support in Place – 10

 

ADVICE FOR TECHNOLOGY BUYERS 11 – 12

 

EXTERNAL DRIVERS: DETAIL 12 – 15

Loading information, please wait