HPE Library and Tape Tools is a free, downloadable, and robust diagnostic tool for all HPE tape storage products. Provided for untrained administrators as well as experienced professionals, it is ideal for customers who want to verify their installation, facilitate product reliability, perform their own diagnostics, and achieve faster resolution of tape device issues. HPE Library and Tape Tools performs firmware upgrades, verification of device operation, failure analysis, and a range of utility functions. Performance tools assist in troubleshooting bottlenecks and system configuration checks warn of common host issues. It also provides seamless integration with HPE support by generating and e-mailing test results and support tickets. HPE Support will require the use of HPE Library and Tape Tools to troubleshoot most device issues, so it is recommended that a support ticket is pulled and the device assessment test is run before calling.

What's new

  • HPE Library and Tape Tools 4.25 supports the new HPE StoreEver MSL 3040 Tape Library

Features

Achieve Faster Resolution of Tape Device Issues

Actively measure the health of your HPE tape hardware.

Get the most out of your device through access to operational, health, and usage data in support tickets.

Easy access to any advisories for your standalone drives and libraries.

Troubleshoot system performance issues.

First-level failure analysis of both the device and system without HPE involvement.

Robust diagnostic tool

Reduce product downtime through firmware updates, preventative maintenance, and fast issue diagnosis with corrective actions.

Access to comprehensive device analysis and diagnostic tests.

Identify the most common host system configuration issues.

Integration with HPE support

Outstanding support tool used by the HPE hardware support organization.

Generate and email comprehensive support tickets to the support center for faster troubleshooting.