HPE and ATO External Customer Statement

"HPE is committed to ensuring that all ATO systems and business services are restored as soon as possible and we continue to treat this situation as the highest corporate priority. We believe the disruption started when a solid state drive used by major storage vendors failed. HPE and the drive vendor have determined that the condition was triggered by a rare issue under a set of circumstances that have never previously been encountered. ATO and HPE are conducting a thorough review of exactly what occurred with the ATO systems and until that review is complete it would not be appropriate to further speculate on the architectural changes that might be made or additional redundancy solutions that might be deployed to improve the inherent reliability of the ATO systems."